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Senior Relationship Manager

External
CA$72K–CA$85K/yrFull-timeRemoteToday
Senior Client Relationship Manager
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About the role

SENIOR RELATIONSHIP MANAGER PARTNER RELATIONS DIVISION PURPOSE SUMMARY As a member of the Major Gifts Team within the Philanthropic Engagement Department, this position is responsible to develop and maintain relationships with a portfolio of select Major Donors & Business Relationships across Canada. Reporting to the Director of Philanthropic Engagement, the purpose of this role is to form collaborative partnerships benefitting each partner's missional goals, while achieving the multi-product acquisitional goals and activities of the team and organization. The activities of this position are integral to executing the Major and Principal Donor strategy &, all within the overarching mission of releasing children from poverty in Jesus' name. MISSION FOCUS Compassion Canada is a Christian organization, committed to being child-focused, Christ-centered, and church driven. Every Staff member at Compassion Canada will: Agree with Compassion Canada 's core documents, including a Statement of Faith. Conduct themselves in a Christ-like manner at work and outside the workplace. Participate in regular Staff Gatherings which include spiritual practices like worship, Scripture reading, and prayer. Pray with staff or supporters when requested or deemed appropriate. WHAT YOU DO MATTERS TASKS & RESPONSIBILITIES Design and implement an effective engagement plan for stewarding a portfolio of major and principal donors with a total revenue goal of over $1M annually. Create individualized engagement strategies tailored to donor interests, capacity, and mission alignment. Develop and execute customized multi-year, multi-product strategic engagement plans with key Major Donors & Businesses, inclusive of the broad range of Compassion's programmatic and advocacy interventions. Key implementer of the major gift team's prospect and qualification work. Lead research, prospecting, and engaging conversation toward relationship with new partners. Implement engaging cultivation and partnership strategies with agreed-upon and measurable relational landmarks, goals, and vision. Regularly update Corporate Customer Relationship Management database with all relational activities completed, strategies, contacts, and future plans. Participate in the refinement, execution, and improvement of relational engagement strategies based on 'real world' experience and proven best practices. Attend to maintaining current and accurate knowledge of programmatic activity and international development trends in order to comprehensively advise on these matters while representing Compassion to sponsors and donors. Plan, execute, and present at Compassion-related events. Manage and submit reports for personal expenses, time sheets, and domestic travel. Review activities and progress toward team and individual targets. Stay apprised of organizational partnerships which serve as a resource to our supporters with planned giving / estate planning. Perform additional responsibilities and projects as assigned within the scope of the role. WHO YOU ARE MATTERS KNOWLEDGE, SKILLS & ABILITIES Ability to develop and maintain effective partnerships, with a track record of growing relationships and revenue. Exceptional relationship-building, communication and interpersonal skills. Goal and outcome driven with the ability to manage multiple priorities. Demonstrated strong organization, planning and administrative skills. Self-starter attitude and aptitude balanced with an ability to function well as part of a dynamic interdisciplinary team. A working knowledge of giving and donor trends in Canada. A member in good standing of a local Church Community with theological positions consistent with those of Compassion Canada . Expertise in fundraising with in-depth knowledge of major gift strategies, planned giving, and portfolio management. Honesty and integrity - ability to be discreet and confidential. Eagerness to find new and creative ways to increase Compassion's influence. Marketing awareness with an aptitude for utilizing emerging, social, and traditional media in partnership development activity. Ability to work at an advanced level with a variety of systems, including desktop applications, cloud-based applications, databases, report writing applications, and CRM software. Willing and able to travel regularly across Canada and occasionally internal. WHAT YOU BRING MATTERS EDUCATION & EXPERIENCE Post secondary education or Professional Certification in Fundraising, Sales, is strongly required. Must hold a valid driver's licence in the province or territory of residence. Minimum of (5) five years demonstrated experience developing and maintaining effective partnerships with major donors, business partners, or similar high-value stakeholders is required. Demonstrated history of consistently soliciting gifts of $25,000 and more required. Competency in using Customer Relationship Management (CRM) software, databases, report writing tools, and cloud-based


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