Senior Credit Strategy Manager

About the role

We are hiring a Senior Credit Strategy Manager to lead the growth and performance of our Express / Mid-prime segment, one of our highest-priority areas. This is unsecured personal lending in the higher-APR mid-prime space (30% - 50% APR), with loans typically from £2,000 to £10,000, and customers acquired primarily through price-comparison and aggregator marketplaces. Our ambition is to scale this segment substantially while improving its economics, and this role owns the credit strategy that makes that possible. This role sits at the intersection of credit risk and commercial strategy. It is about making better decisions on who we serve, how we quote and offer them at the point of acquisition, how we underwrite, how we manage portfolio performance, and how we grow profitably and at pace. We are looking for someone with strong credit judgement and sharp commercial instinct, someone who can combine risk discipline with a real understanding of growth, customer outcomes, and contribution economics. The defining challenge of the role is balance: building a portfolio of genuinely good credit quality while taking volume up by an order of magnitude. You will need to know, in detail, how those two objectives can be reconciled in this segment rather than traded off against each other. Our decisioning is built on Open Banking and cashflow underwriting rather than credit scores alone. For a higher-APR population acquired through marketplaces, seeing real affordability is what lets us select and price better than the market. The art of the role is commercial as much as analytical: capturing that data advantage while managing its effect on conversion, so that better selection and profitable growth move together rather than against each other. The role requires a hands-on operator who is comfortable getting into the detail of credit performance, pricing and offer strategy, underwriting, segmentation, and monitoring, while also shaping the broader direction of the Express / Mid-prime portfolio. You will work closely with risk, product, commercial, and data science teams to ensure credit strategy is effective, pragmatic, and aligned with our growth objectives. This is a senior hire. We are looking for someone who brings directly relevant experience, sound judgement, and the confidence to set direction and move quickly in a fast-moving environment.