As our Receptionist , you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; you curate a 5-star guest experience. Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.
We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.
Responsibilities
Master of First Impressions : Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
Communication Hub : Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
Access Control : Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
Operational Ninja : You're a team player who isn't afraid to jump in where needed. You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
Event & Meeting Support : From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch.
Workspace Curator : Keep the reception, barista, and pantry areas looking pristine and fully stocked
Requirements
Customer-Obsessed : You are driven by client satisfaction and have a "no task is too small" mentality.
A Natural Professional : You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
Tech-Savvy : You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
Detail-Oriented : You notice the small things-a dying plant in the lobby, a low toner alert, or an unreturned visitor badge-and you fix them before anyone else notices.
The Requirements
Education : High School Diploma or equivalent required.
Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
Physical Agility : This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs.
Reliability : You are punctual and ready to own your assigned work hours.
Why Join Our Team?
This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.
Think you have the 5-star spark we're looking for? Apply today!
Benefits
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, incDental insuranceVision insurance401(k)Equity / stock options
Additional Information
Job Title: Receptionist
Reports To: Client Services Leadership
Spsnorthamerica · Austin, TX