Shop Technician

About the role

The Shop Technician performs service activities primarily in the main service shop for customer and/or sales and rental fleet equipment. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Maintain a safe working environment and observe all safety procedures, laws, policies, and rules. Communicate with internal and external customers in a manner that promotes a positive relationship. Analyze and diagnose equipment malfunctions. Pre-delivery setup and installation on all makes and models of Caterpillar equipment and allied products. Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems. Write service reports that accurately document activities. Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner to enable other employees to do their job in a timely manner. Perform assigned tasks in a timely, accurate, and efficient manner. Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis. Work overtime as needed within labor law guidelines. Other duties as may be assigned by the supervisor. Operate company or personal vehicle as needed. Maintain punctual, regular and predictable attendance.