Manager, Enterprise HCM System - H2R at Blackbaud

Build and mentor global, remote teams with a focus on coaching, succession planning, and people development.
Establish governance frameworks, design standards, and KPIs to elevate platform maturity and delivery quality across the Workday ecosystem.
Lead, mentor, and develop a team of Workday configuration and integration engineers, providing career guidance and performance management
Lead and refine user story discussions to align with H2R features and value stream objectives so they are prioritized and have clear acceptance criteria
Accountability over the team's planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinements
Own and continuously refine the team level backlog, ensuring user stories are clear, testable and aligned to H2R features
Maintain the long-term integrity of the H2R solutions (primarily Workday) and drive platform modernization efforts, while being flexible and nimble to the business requirements
Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction and map opportunities to improve workflows
Lead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the user experience and drive operational efficiency, ensuring we keep a pulse on the latest enhancements to benefit our organization
Maintain data accuracy and integrity by creating and implementing data maintenance processes and audits
Develop and maintain work instructions and job aids while creating a streamlined, efficient and self-service approach to the organization's reporting requirements
Lead troubleshooting and resolution of complex technical issues, ensuring minimal business disruption
Knowledge of HR Data Privacy and ensure compliance with data security, privacy regulations, and internal governance standards
What we'll want you to have:
10yrs experience in HCM systems, preferable in Workday
5yrs+ people management experience, with a strong leadership presence and proven track record of building, leading, and inspiring global technical teams
The ability to lead and build in the system, along with a forward-looking mentality to adopt emerging AI capabilities and stay abreast of current trends and practices
Experience identifying opportunities to improve flow and reduce friction while driving maximum value
Excellent analytical capabilities, conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals and actionable plans
Ability to deliver work which meets all minimum standards of quality, security and operability.
Familiarity with Agile and SAFe methodologies
Strong interpersonal skills, Root cause analysis and complex problem-solving skills and ability to effectively organize and communicate
Highly collaborative and adaptable mindset with comfort navigating ambiguity and changing priorities
Ability to work flexible hours as needed
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.
Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program

Manager, Enterprise HCM System - H2R

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