Additional Information
Founded in 1988, and headquartered in Toronto, Tricon is one of North America's preeminent rental housing providers.
Tricon was one of the first movers to enter Toronto's purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America's fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living - Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community. To learn more, please visit: Tricon Toronto .
Job Description
The Assistant Property Manager, Commercial provides operational, financial, lease administration, and tenant-focused support to the Property Management team. The Assistant Property Manager supports the day-to-day management of assigned commercial properties, helping to ensure responsive tenant service, accurate administration of lease obligations, timely reporting, and compliance with Tricon standards.
Working with Property Management, Leasing, Accounting, Asset Management, Operations, tenants, vendors, and service providers, they support property administration, issue resolution, and service delivery. The Assistant Property Manager is a detail-oriented and service-minded individual manages competing priorities across property operations, financial reporting, lease administration, tenant support, and project coordination.
Essential Duties and Responsibilities:
Property Management & Operations
Assist with the day-to-day management and administration of assigned commercial properties.
Conduct regular inspections of buildings, common areas, vacant spaces, and tenant areas to help maintain property standards.
Monitor tenant maintenance requests, dispatch vendors as required, track work orders through to completion, and support service contract administration, vendor coordination, and performance tracking.
Maintain accurate tenant contact information, emergency contacts, insurance certificates, and related property records.
Coordinate with Property Management, Leasing, Accounting, Asset Management, Operations, tenants, vendors, and service providers to support effective property operations and issue resolution.
Support tenant relations and retention efforts, including responding to tenant inquiries, assisting with communications, property tours, tenant engagement initiatives, and events.
Support compliance with building maintenance, health and safety, and operational standards.
Project Management & Lease Administration
Support the coordination of construction, capital, maintenance, and tenant improvement projects.
Assist with tenant move-ins and move-outs, including documentation, communication, scheduling, and operational coordination.
Review, interpret, abstract, and maintain lease information to support accurate administration of tenant obligations, key dates, charges, recoveries, cost pools, billings, and lease-related payments.
Escalate lease, operational, tenant, vendor, or project-related issues where appropriate.
Financial Administration & Reporting
Assist with annual budgeting, forecasting, monthly reporting, owner reporting, financial statement review, and variance analysis.
Review invoices, issue purchase orders, ensure proper coding, and support timely payment processing.
Review tenant billings, rental charges, adjustments, CAM and tax reconciliations, recoveries, and rental/recovery statements to help ensure alignment with lease terms.
Support rent collection, accounts receivable reporting, and follow-up on outstanding balances.
Track retail tenant sales reporting and support percentage rent billings, where applicable.
Prepare reports, summaries, reconciliations, and other documentation to support property operations and financial reporting.