Principal Consultant - Insurance Operations Transformation (Manager/Senior Manager Big 4)

About the role

Capco is seeking an experienced Principal Consultant to join our Hong Kong Insurance practice, leading complex transformation engagements across Operations, Underwriting, and Claims for Life, Health, and General Insurance clients. This is a high-impact client-facing role focused on helping insurers modernise operating models, optimise customer and claims journeys, embed digital and AI-enabled capabilities, and deliver measurable business value. You will act as a trusted advisor to senior stakeholders while leading multidisciplinary teams across strategic transformation programmes.