Demand Planning Manager

About the role

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! The Demand Planning Manager leads the demand planning function and is accountable for developing and maintaining an accurate, actionable, and consensus-driven demand plan. This position drives demand governance, forecasting excellence, demand analytics, and SIOP integration while supporting strategic growth initiatives across the business. The role is responsible for building planning capabilities, improving forecast accuracy, reducing bias, enhancing inventory performance, and ensuring alignment between commercial plans and operational execution. As the Demand Planning Manager, you will focus on: Demand Planning Leadership Lead the monthly Demand Review process as part of the SIOP cycle Develop, maintain, and continuously improve consensus demand forecasts Create a single, trusted demand signal across all business segments Drive forecast accountability across Sales, Marketing, Finance, Product Management, and Operations Facilitate demand planning governance and decision-making processes Forecasting & Analytics Develop statistical forecasting models and demand sensing capabilities Measure and improve forecast accuracy, bias, and forecast value add (FVA) Analyze trends, seasonality, customer demand patterns, market shifts, and business risks Establish forecasting methodologies based on product and market segmentation Identify demand risks and opportunities and communicate impacts to leadership SIOP Leadership Own the demand planning portion of the SIOP process Partner with Supply Planning to balance demand, supply, inventory, and service objectives Support executive reconciliation discussions and scenario planning Develop demand assumptions and business outlooks supporting Annual Operating Plans (AOP) and Long-Range Plans (LRP) Process & Capability Development Develop and maintain demand planning playbooks, SOPs, and governance standards Establish master data and demand planning data quality controls Lead continuous improvement initiatives to increase planning maturity Drive adoption of best practices across forecasting and demand management processes Train and mentor planners and business stakeholders Systems & Technology Define business requirements for planning tools and forecasting systems Partner with IT, Digital, and Business Systems teams to improve planning capabilities Support implementation and optimization of ERP, planning, and analytics solutions Drive automation and reporting enhancements Business Partnership Partner with Sales, Product Management, Marketing, Finance, and Operations to understand demand drivers Support new product introductions, product transitions, and end-of-life planning Provide demand insights to support strategic growth initiatives Act as the primary demand planning subject matter expert for the organization Key Performance Indicators Forecast Accuracy (MAPE / WMAPE) Forecast Bias Forecast Value Add (FVA) Inventory Turns Inventory Health Service Level / OTIF Support Demand Plan Adoption SIOP Participation and Compliance Demand Planning Process Maturity Excess & Obsolete Inventory Reduction Required education, experiences & skills: Bachelor's Degree in Supply Chain, Business, Engineering, Economics, Statistics, Mathematics, or related field 5-10 years of demand planning, supply chain planning, SIOP, or integrated business planning experience Experience leading cross-functional planning processes Experience developing statistical forecasts and demand analytics Experience with ERP and planning systems Preferred education, experiences & skills: MBA Demand Planning Statistical Forecasting SIOP / IBP Business Analytics Forecast Accuracy Measurement Inventory Management Data Visualization Change Management Executive Communication Cross-Functional Leadership Location specific info: Found on shared drive Remote Work Arrangement : This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to und

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