Major Accounts Manager

About the role

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we're dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future. At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights. Position Summary The Major Accounts Manager develops and maintains relationships with large key accounts to provide dedicated customer service and promote natural gas technology and use. Through their relationships and technical knowledge, they are able to identify and optimize margin opportunity for the company. Essential Duties and Responsibilities: Build and maintain customer relationships with designated strategic accounts Identify , develop, and close new sales opportunities Create demand for the organization's products and services by raising their profile with customers Achieve revenue targets by increasing revenue spend per account Conduct regular status and strategy meetings with the senior management to understand organization's product/service strategies and customer needs Manage employees on complex support, production, or operations teams with accountability for performance and results within own discipline or function. Adapts departmental plans and priorities to address resource and operational challenges Ensure decisions and problem-solving are guided by policies, procedures, and business plan with guidance from senior manager Provide technical guidance to employees, colleagues and/or customers