Excellent oral and written communication skills in French and English
High competency with Zoom and online learning platforms
At least six months of experience working in a higher education setting
Strong preference for candidates who have provided online assistance to adult learners
Hourly rate : 20$/h
Time commitment : 50 -100 hours for a 10-week workshop session.
Schedule : FALL 2026 semester : 24 August 2026 - 13 November 2026
The following supporting documents are required :
A cover letter & curriculum vitae
the names and contact information of three references
McGill University is an English-language university where most teaching and research activities are conducted in the English language, thereby requiring English communication both verbally and in writing
We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
McGill University is an English-language university where most teaching and research activities are conducted in the English language, thereby requiring English communication both verbally and in writing.
Benefits
Health insuranceEquity / stock options
Additional Information
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Job Description
The Dialogue McGill project, funded by Health Canada since 2004 under the Official Languages Health Program, is focused on initiatives to build and maintain the capacity of bilingual health and social services professionals in Quebec to improve health care access for Canadian official language minority communities.
Course monitors provide guidance and support to a group of second language learners enrolled in the English workshops for healthcare and social services professionals and intake staff. The position requires a commitment of 50 to 100 hours over the course of a 10-week session and must be available for at least one evening per week to answer student calls and emails.
Main responsibilities :
Monitors learners' progress and encourage student participation by creating a dynamic, positive and memorable experience
Answers emails from learners with a delay of no more than 24 hours
Adjusts language usage to suit learners' level of understanding
Refers learners to appropriate resources for technical support, language development, etc.
Sends friendly module reminder emails
Helps learners with access to workshop components (e.g., finding documents, understanding instructions, etc.)
Highlights important due dates, events, etc.
Motivates learners to complete lessons, modules, quizzes
Provides feedback (simple suggestions and guidance) on the proper way to say something
Redirects learners to ask for more elaborate feedback & practice from instructor in the English Conversation workshop
Communicates with the instructor as required about student progress
Clarifies the differences between the English Online workshop & the English Conversation workshop if needed
Creates a no-show list of students who have not accessed the online platform
Checks grade book for completed and uncompleted quizzes and follow up as needed
Reports cases of learners' requesting extensions to the academic leadership team
Attends a training session as well as briefing/debriefing meetings with the project's academic leadership team.
Performs various administrative duties as and when needed.
Mcgill University · Various