Partner Services Development Manager - UK & Ireland

About the role

We're seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country. Think of it as being part business strategist, part services architect, part enablement leader-helping Service Providers build, package, and scale differentiated managed security services that drive recurring revenue and market differentiation. You'll be the trusted advisor helping Service Providers across MSP, MSSP, DFIR, and Professional Services models commercialize security services built on the TrendAI platform. Whether partners deliver SOC-as-a-Service, managed detection and response, incident response, or professional services, you'll guide them in defining use cases, structuring service offerings, and optimizing business models for growth. Your day-to-day: Strategic business reviews with Service Provider partners, designing service commercialization frameworks, providing input on pricing and commercial models, coordinating service-specific enablement programs, running service rollout support, and collaborating with channel management, technical teams, and marketing on Service Provider growth initiatives. What You'll Actually Do (In Priority Order) Service Provider Business Growth: Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service-led business models. Conduct Service Provider service business reviews focused on service portfolio expansion, ARR growth, commercialization optimization, and service-centric metrics (ARR, service attach, consumption). Identify high-potential Service Providers and develop tailored engagement plans. Service Commercialization & Use Case Development: Support partners in creating, packaging, and commercializing managed security services. Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success. Enablement & Operational Readiness: Work with enablement and technical teams to tailor Service Provider service-readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use. Support Service Providers through early service rollout and pilot phases. Cross-Functional Leadership: Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy. Coordinate with technical pre-sales and technical advisory teams on service implementation support. Work with marketing teams to drive Service Provider campaigns, case studies, and program initiatives. Metrics, Forecasting & Governance: Track Service Provider service business health metrics including partner activation, ARR growth, service attach rate, and service consumption metrics. Ensure Service Provider commercial compliance including channel program rules, pricing structures, and partner tier governance. Strategic Market Development: Develop strategic direction for partner services growth in your country, identify Service Provider market opportunities, and build repeatable go-to-market playbooks for service acceleration and ecosystem expansion.