Achieves individual production, maintaining incoming tasks and queues within established standards.
Reviews and processes inquiries from other areas. Researches problems, and corresponds with General Agents, Brokers and Underwriters to resolve problem.
Evaluates or prepares inspection reviews within established guidelines to ensure accuracy of premium basis and exposures. Corresponds with agents, brokers or program managers regarding inspectors' recommendations as necessary.
May assist with rating for new business quotes when asked to do so by Underwriting. Rating consists of basic Insurance Services Office (ISO) rating, composite rating, experience rating, and any other types of rating required by the underwriter.
Processes second and third requests and follows up on documentation requested until received from agent, broker, or program manager.
Within defined parameters creates and completes agency audit worksheets.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to supervisor or manager. No direct reports.
Typical Skills and Experiences:
Education: Undergraduate degree preferred.
License/Certification/Designation: Completion of general insurance courses such as IIA, AIS, ASLI is preferred.
Experience: 1 - 3 years related underwriting, processing or insurance support experience preferred. Prior experience as Tech Und Assistant, Statistical Processing Technician, Policy Processor or commercial Rater preferred.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Eligible (Non Exempt)
Working Conditions: Normal office environment. Limited travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumsta
Benefits
Remote work options
Additional Information
If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Position will work a hybrid schedule: 3 days per week in-office at E-Risk Services in Rockaway, New Jersey with 2 remote days per week.
#LI-AS1
Job Description Summary
Provides technical and administrative support to underwriting and management staff. Within defined company guidelines, reviews agent, broker or program manager issued policies or sets up for internal issuance, new and renewal policies, endorsements, inspections, claims, audits and non-renewal notices. Reviews various policy maintenance items for accuracy or processing and refers as required. Responsible to research and resolve inquiries from other departments. Corresponds with agents, brokers and program managers for corrections and outstanding file documentation. Determines the necessity of, and processes second and third requests. Maintains positive relationships with our agents, brokers and/or program managers.
Job Description
Nationwide · New Jersey - Rockaway, 100 Enterprise Drive