Associate ' s degree AND Three (3) years of experience supporting customers OR ;
High school diploma or equivalent AND Five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting.
Five (5) years of experience in a healthcare setting, including staffing and scheduling.
Bilingual.
Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned.
Manages the referral process for the practice to ensure effective coordination of care .
Assists in developing coverage plans and arranging staffing .
C oordinates training, assignment, and set-up of new staff : processing network request forms, passwords, and informing Practice Manager of any need for equipment ordering/set-up .
Takes a lead role in template creation and changes related to this position and identifies opportunity to improve productivity/efficiency .
Identifies and participates in performance improvement and other special projects .
Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs .
Manages copay collection logs and organizes daily deposits for Practice Manager .
Manages inventory of supplies related to front desk, exam rooms, and team rooms and notifies Practice Manager when to place orders .
Holds practice coordinator meetings to assign tasks dependent on the needs of the practice .
About Melrose/Wakefield Hospital
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range :
$20.12 - $25.15
Benefits
Health insuranceEquity / stock options
Additional Information
We are seeking a Lead, Clinical Administrative Coordinator to join our Rehab Services team on a full-time basis at our Medford, MA office location!
Job Overview
This position provides support to the practice by acting as a Team Leader and coordinating the work of an assigned group of administrative staff . Supports the Practice Manager to ensure smooth flow of operations, monitor compliance to established policies, and identify improvement opportunities. This position plays a key role in the practice's revenue cycle process, clinical operations, and enhancing the patient experience.
Hours: 40hrs/week - Full Time Day Shift
Monday through Thursday 730am-6pm
Fridays 730am-1230pm
No nights, weekends or holidays required
Location: Rehab Services 101 Main Street, Suite 105, Medford, MA