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(USA) Staff, UX Designer

External
Walmart logoWalmart · Springdale, AR
Full-timeOn-site10mo ago
AndroidData AnalysisDocumentationInteraction DesigniOSStakeholder Management
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Position Summary... What you'll do... User Discovery Requires knowledge of User experience strategies User interviews and surveys User journeys Story boards Contextual inquiries To assess gaps between business expectations and user experience strategies Leverages a deep understanding of trends in user consumption habits to develop or improve interaction design and user experience strategies Anticipates and mitigates risks during information synthesis and independently arrives at possible solutions for interactive designs Analyzes and interprets existing data for example web analytics user surveys customer support calls Managing Functional Partnerships Requires knowledge of Stakeholder identification and mapping Stakeholder analysis Stakeholder communication Stakeholder engagement techniques Stakeholder management effectiveness tools and methods Fluency in many specialized business vernacular Deep understanding of markets to deliver customer and business value adapt style and best practices to accommodate cultural differences To build maintain and enhance effective internal and external partnerships clearly draft valuable information and seek input Influence technical outcomes and assist in communicating shared goals with groups and parties by linking their interests to that of the business Identify and address additional partner technical needs and educate them on value creation Communicate with other individuals or teams to solve shared business problems cooperatively Consults regularly with leaders of business units serve to advise on business strategy decisions Bring ideas and technical solutions proactively to the business partners and stakeholders Design Research Requires knowledge of Principles of research Best practices of qualitative and quantitative research Data analysis techniques Techniques to detect gaps in information Legal risks factual errors and breaches of codes of conduct involving the use of research material Organizational research requirements Success metrics for research projects Purpose of research and how it will be used Values limitations and risks of sources and social networks for research purposes Emerging methods for obtaining relevant information To independently propose hypotheses for research Provide inputs to modify research approaches and execution plans Guides research processes with inputs regarding type quality and quantity of data and information to be collected Verifies the reliability and accuracy of the information through detailed checks Detects any gaps in information uncovered and removes unreliable information Clarifies and resolves inconsistencies in the data of research projects Analyzes and interprets relevant data for results and important insights Translates research insights and metrics including research from other sources into actionable recommendations that inform design and business strategies Influencing and Building Stakeholder Consensus Requires knowledge of VerbalNonverbal behaviors Application and allocation of Business Communication stylestechniques in ambiguous and challenging situations Communication channelsmediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reportsmaterial based on facts Seek and provide constructive feedback anticipate needsquestions respond appropriately Driving CustomerClient Needs Requires knowledge of Customer and business problems Dependencies and impacts on product processesways of working Journey mapping Process optimization Communication and influencing techniques To build and maintain customer relations to understand customer requirementsproblems Creates customer journey touchpoints to anticipate product enhancements by preempting gapsrisks in the product experience Simplifies and improves processes to reduce turnaround times increase effectiveness and drive customer delight Usability Testing and Iteration Requires knowledge of User profiles Testing scenarios Documentation Test plans To perform testing against a design specification Assists in the development of a set of specific suites of tests and the goals for each test Works with customers to develop test scenarios and conducts acceptance tests on user stories Participates in a specific user acceptance testing process Records and stores test cases associated input data operations and expected results Interaction Design Requires knowledge of Usercentered design principles Native mobile conventions and capabilities for example Apples Human Interface Guidelines for iOS Googles Android design


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