Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance
Responsibilities
Provides initial review of client provided escrow agreements, or change requests to WAB approved template agreements, for feasibility of request, risk, outlined responsibilities/expectations of WAB. Determines if internal counsel review is necessary.
Works with Relationship Manager, Juris Banking Director of Deposit Operations, Specialty Deposit Operations, TM Sales, and WAB legal team to execute appropriate agreements and establish accounts, May include assistance with collecting necessary onboarding documentation
Manages relationships with outside vendors as needed to service escrow accounts
Maintains CRM database including calls and results on relationships. Provides reports to RMs as required.
Primary Contact for escrow parties, providing excellence in communication, response time, client servicing.
Manages deposits, distributions and tracking as required by escrow agreement
Maintains accuracy and completion of transactions and retention of documents for internal audit reviews. Ensures fees are properly disclosed and assessed via placement into the appropriate product, assignment of price plan, as applicable.
Ensures funds are properly insured via use of IntraFi, government backed funds, as needed for enhanced insurance
Assists Juris Banking operations team, as needed, with completion of the monthly certifications of all bank controlled escrow accounts
Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals.
Communicate areas in which efficiencies can be gained via process improvement, automation etc., as identified.
Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Requirements
Requires a High School diploma or equivalent and 3+ years of experience in banking, deposits, account servicing or other directly related experience. 5 years or more experience is preferred. College degree preferred.
Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Working knowledge of various word processing and spreadsheet software
Must have excellent customer service and strong communication skills, especially speaking and listening skills.
Ability to work with relationship managers, legal department, senior managing director and clients as needed
Compensation: Salary range for new hires is generally $107,000.00 - $130,000.00 for San Diego, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.
Westernalliancebank · San Diego, CA