Activation Executive, Transaction Banking (Contract Basis)

About the role

The Activation Executive (contract basis) is responsible for driving key project within the Transaction Banking Dept to ensure timely project delivery.

Responsibilities

• Assist in Customer Migration Activities
• Assist in validating company profiles, and detail information in preparation for
• data migration
• Assist in Inbound call handling for companies to support migration process
• Assist in email handling specifically for customer migration
• Assist in Outbound customer care calls for clients
• Management of customer issues with Channels, IT and vendor
• Prepare status reports when necessary

Requirements

• Seeking opportunities specifically within the Puchong region
• Proficient in MS Office applications (i.e. Word, Excel, PowerPoint)
• Demonstrates high levels of integrity, accountability, and a proactive approach to tasks
• Able to communicate in Malay & English
• About Hong Leong Bank

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