Solicit group business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details
Host site and pre-planning visits with customers
Develop monthly sales strategy and action plans with quarterly quotas (Room Nights/sales activities), and develop rapport with relevant Fairmont Global Sales Office(s), key partners in travel and tourism related industries/travel bureau
Director of National Accounts at Accorhotel
Maintain active membership in industry related organizations and associations pertaining to the specific market.
Mentor and provide best practices for the Group Sales team
Ability to contract and manage large programs (350+ on peak)
Seasoned at contract negotiation
Detail orientated and capable of putting together hotel agreements with specialized clauses
Efficient response time on leads and strong conversion track record
Account Manager for top performing hotel accounts with focus on developing accounts for repeat business opportunities
Seasoned customer advisor and the ability to build trust
Ability to work with seasoned hotel leaders and build trust
Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
Collect market and competitive intelligence to assess and implement strategy and long term goals
Assist as directed, in the planning and strategies of the Group Sales effort, with development of competitive intelligence and in the preparation of the Marketing plan, especially as it relates to the group segment
Handle special projects as assigned in a timely manner
Other Duties and Responsibilities as assigned
Creating memorable experiences for customers
Benefits
Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability CommitteeYour experience and skills include:Relevant hotel sales experience is a mustPreferably a minimum of one year in large group hotel or two years in boutique hotel.Luxury hotel experience is a plus.Ability to focus attention on guest needs, remaining calm and courteous at all timesHighly responsible & reliableExcellent communication skills, both written and verbal requiredStrong interpersonal and problem solving abilitiesYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are OneOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/VDental insuranceVision insurance401(k)
Additional Information
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
Accorhotel · Austin, TX