Lead supply planning activities for promotions, product transitions, and new product launches across multiple product categories
Translate demand forecasts into executable supply and inventory plans across suppliers and distribution centers
Define and manage supply chain execution timelines to support national promotions, regional tests, and product transitions
Partner with suppliers to ensure production readiness, inventory availability, and capacity alignment for launch execution
Coordinate inbound product flow from vendors to distribution centers and initial deployment to restaurants
Monitor inventory levels and promotional service metrics while balancing freight, waste, and obsolete inventory costs within budget targets
Identify supply risks proactively and develop contingency plans to minimize operational disruption
Adjust supply strategies dynamically in response to changing demand patterns, supply constraints, or launch risks
Cross-Functional NPI Planning & Launch Management
Lead supply chain workstreams for new product introductions and promotional launches within cross-functional project teams
Collaborate closely with Marketing, Procurement, Distribution, Operations, Customer Service, and suppliers to ensure end-to-end launch readiness
Develop supply strategies for regional tests, limited-time offers (LTOs), and national rollouts
Drive alignment on launch timelines, execution milestones, inventory readiness, and deployment plans
Facilitate cross-functional communication and issue resolution throughout launch planning and execution phases
Lead rapid response and escalation management during supply disruptions or launch-related risks
Conduct post-launch reviews to identify improvement opportunities and strengthen future NPI execution processes
Team Leadership & Development
Lead, coach, and develop a high-performing team of Supply Planning Analysts
Provide ongoing mentorship, performance feedback, and career development support
Foster a collaborative, accountable, and results-oriented team environment
Support capability building in supply planning, inventory management, and cross-functional project execution
Qualifications & Skills
Requirements
3+ years of progressive experience in supply planning, demand planning, procurement, or related supply chain functions within QSR or CPG industries
Experience managing promotions, product launches, or new product introductions preferred
Proven success coaching and developing high-performing teams
Education
Bachelor's degree in Business, Supply Chain, Operations, or related field
Technical Skills
Advanced proficiency in Microsoft Excel
Experience with SAP and/or Kinaxis RapidResponse is considered a strong asset
Core Competencies
Strong analytical, problem-solving, and decision-making skills
Excellent communication and stakeholder management abilities
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong collaboration and cross-functional leadership capabilities
The expected salary range is $105,000 - $125,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
Additional Information
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
At Tim Hortons, we are committed to delivering high-quality products and exceptional guest experiences across our restaurant network. The Supply Chain team plays a critical role in ensuring product availability and operational readiness for all new product launches, promotions, and transitions.
We are seeking a highly analytical and detail-oriented Manager, Supply Planning - NPI to lead supply planning execution for key business initiatives while managing cross-functional coordination across suppliers, distribution, marketing, operations, and procurement teams.