All submissions should include a cover letter and resume . UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https://careers.umgc.edu/benefits.html .
Workplace Accommodations:
Benefits
Health insuranceRemote work options
Additional Information
Systems Specialist, Transfer Credit
Office of the Registrar
Full-Time, Regular, Exempt, Pay Grade 1.3
Location: Stateside Remote
The Systems Specialist supports the integrity, accuracy, and functionality of academic records within the Student Information System (SIS). This role performs core Registrar functions including academic record maintenance, systems operations, and stakeholder support, while also specializing in Transfer Credit evaluations. The position ensures consistent application of institutional policies, supports service delivery, and contributes to process improvements, data quality, and system enhancements.
Duties and Responsibilities:
Maintain the accuracy and integrity of academic records, including processing updates, resolving discrepancies, and ensuring compliance with institutional policies
Execute and monitor system transactions and batch processes within the SIS; perform testing, validation, and troubleshooting for system functionality
Provide timely and accurate support to students, faculty, and staff; manage inquiries and cases in alignment with service level expectations
Apply institutional policies and procedures to make consistent, accurate decisions regarding student records and academic processes
Analyze data, identify trends or issues, and support reporting, audits, and continuous improvement efforts
Perform specialty responsibilities in Transfer Credit Evaluation: transcript review, course equivalency decisions, articulation maintenance, and transfer policy application
Competencies :
Data integrity and attention to detail
Analytical and critical thinking
Problem-solving and decision-making
Systems and process orientation
Effective communication and customer service
Collaboration and adaptability
Umgc · (north America) Remote