Dealer Sales Relationship Manager

About the role

MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There. We are looking for a commercially driven hire to join the Dealer Sales team with a clear mandate to grow Dealer RFQ and Mid‑X across the European dealer franchise. This role focuses on increasing dealer participation, improving workflow usage, and deepening engagement with trading desks. It sits at the intersection of relationship management, market structure, and electronic trading. The successful candidate will work closely with Dealer Sales, DAX, Product, and dealer trading desks to remove barriers to adoption, improve execution outcomes, and drive consistent growth in dealer‑initiated activity. Alongside this, the role requires consistent day‑to‑day dealer coverage, including regular interaction with trading desks and structured performance reviews throughout the year. A core part of the role is the active use of AI and data‑driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network. How You'll Help Take Us There Dealer Liquidity Growth (Primary Focus) Drive adoption and usage of Dealer RFQ and Mid‑X across a portfolio of EMEA dealers Increase dealer participation, repeat usage, and engagement with trading workflows Identify gaps in activity and execute targeted plans to improve performance across priority accounts Dealer Coverage and Relationship Management Provide consistent day‑to‑day coverage of assigned dealers, maintaining regular contact with traders and key stakeholders Build and maintain relationships with dealer traders, algo desks, and heads of trading Lead structured periodic reviews (monthly, quarterly, and ad hoc) focused on performance, workflow usage, and growth opportunities Act as a trusted point of contact for dealer queries, workflow support, and issue resolution Onboarding and Workflow Enablement Support onboarding of dealers and traders onto Dealer RFQ and Mid‑X Ensure users are correctly set up and actively using relevant workflows Deliver training, walkthroughs, and post‑go‑live follow‑ups to drive adoption Analytics and Performance Management Use internal data to analyze dealer activity, including hit rates, response behavior, and participation trends Translate data into clear insights and actionable talking points for dealer conversations Track progress against growth objectives and refine strategy based on results Cross ‑Functional Execution Work closely with DAX to convert opportunities into execution and improve outcomes for dealers Partner with Product, Support, and Integration teams to resolve workflow issues and improve usability Capture structured dealer feedback and feed into product development priorities AI & Data ‑Driven Growth Mandate This role is expected to actively use AI tools to improve performance, scale coverage, and drive commercial outcomes. The successful candidate will: Use AI to analyze dealer behaviour and identify opportunities across Dealer RFQ and Mid‑X Automate routine tasks such as reporting, account analysis, and meeting preparation Generate tailored insights, summaries, and dealer materials using AI tools Improve speed and quality of decision‑making by combining AI outputs with market understanding Experiment with new AI‑enabled workflows to enhance dealer engagement and execution outcomes Partner with internal teams to support adoption of data‑driven and AI‑enabled solutions What Success Looks Like Within the first 6-12 months, this person should: Increase the number of active dealers and traders using Dealer RFQ and Mid‑X Improve repeat participation and consistency of dealer activity Identify and unlock new sources of liquidity across key accounts Demonstrate clear use of AI to improve productivity, insight generation, and coverage efficiency Contribute to measurable growth in dealer volumes and engagement