Operational Lead

Responsibilities

• Liaise and build relationships across all areas of the business.
• Liaise with Commercial Team - the role will include working closely with the customer and our commercial teams to develop the current and future customer strategies.
• Promote the culture for 'Staff Engagement' and 'Continuous Improvement'.
• Planning, monitoring and organising staff to achieve day to day activities.
• Managing and following through with customer queries.
• Ensure any activity logs are kept up to date.
• Ensure all appropriate reports are completed accurately and in a timely fashion.
• Ensure all employee activity is captured using warehouse shop floor data capture system.
• Comply with all relevant Health & Safety measures.
• Ensure warehouse housekeeping is maintained to 5S standards.
• Conduct appropriate employee administration related tasks such as Return to work, investigations, holiday planning etc.
• Provide solutions to team issues taking into account policies and ethical practices.
• Effective performance management of staff including provision of timely and accurate performance reviews.
• Promote and adhere to accident reporting, security and health and safety procedures.

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Company Intel

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