Store Director

External

Mywdhr · Orlando

Full-timeOn-siteToday

ComplianceLeadershipPayroll

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About the role

Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com , we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Store Director, you will set the strategic vision and lead all aspects of store operations to achieve financial targets, deliver an elevated customer experience, and drive a culture of performance and inclusion. You will use key business insights and KPIs to inform strategy, optimize resources, and empower your leadership team to deliver results. By modeling connected coaching, building a high-performing and collaborative team, and maintaining operational excellence, you will shape a store environment that reflects our brand values, develops talent, and exceeds customer expectations.

Responsibilities

Analyze key KPIS to identify business trends, adjusts store strategy and resources to drive sales and profit

Manage expense controllables to deliver 4-wall EBIDTA including payroll, Saks Credit, supply ordering, and gross margin

Cascade goals and priorities to leadership team and store associates

Identify and find solutions to help break barriers to be able to hit targets and goals

Utilize, implement, and role model connected coaching techniques with team members

Establish clear expectations and consistently drives accountability across the leadership team to ensure strong performance and results

Create a strong selling and service culture that enhances customer experience

Encourage associates to share ideas to promote a high performance culture

Foster a collaborative, inclusive environment where all team members feel valued.

Ensure new hires and promotions are thoughtfully onboarded to feel connected, supported, and set up for success.

Identify and develop creating a robust and inclusive succession plan for all key store roles

Maintain brand standard of operational excellence across all aspects of the business

Ensure consistent execution of brand presentation by leveraging all available tools, staying current on visual direction, and identifying opportunities to elevate in-store experiences

Manage daily compliance with company policies and procedures by actively using Storeforce to communicate, track, and sign off on tasks

Own the execution of the inventory process within the store, ensuring accurate preparation, timely completion and adherence to all standards during bi-annual counts

Acquire industry knowledge and shares learnings with Market Manager

Develop and communicate a clear vision, aligning store strategies with company goals to drive growth and profitability

Build a strong network by acting with customer and business needs in mind

Leverage networks to enhance collaboration, influence outcomes and drive business results

Guide the store team through change by modeling a positive mindset, clearly communicating updates, and helping associates adapt to new processes and priorities.

Store Director

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