Expert Instructional Designer

About the role

Responsible for the development and delivery of training programs for Electronic Medical Record (EMR) systems. Educates healthcare staff, including clinicians and administrative personnel, on the effective use of EMR software to ensure accurate documentation, data entry, and compliance with regulatory standards. Creates training materials, conducts hands-on training sessions, provides ongoing support, and assesses training effectiveness. Enhances user proficiency, improves patient care through effective EMR utilization, and facilitates the successful adoption of technology within the organization. Job Duties Design and deliver onboarding education for new hires: ensuring consistency, quality, and alignment with organizational standards. Evaluate lessons learned across programs and implement process improvements to enhance educational effectiveness. Create and update EMR education resources, such as tip sheets, videos, and presentations, ensuring accuracy under guidance from senior staff. Support the maintenance of the EMR training environment, including preparing updates, performing basic troubleshooting, and reporting issues to the manager. Lead workflow analysis and review feasibility of educational components for large-scale projects; provide recommendations to optimize training phases. Provide administrative and logistical support for Curriculum Review Board (CRB) meetings, such as scheduling, preparing materials, and documenting decisions. Minimum Qualifications High School Diploma/GED 7 years related work experience EPIC Certification - Epic Systems Upon Hire Preferred Qualifications Bachelor's Degree Computer Science or related field or Master's Degree Computer Science or related field 10 years instructional designer, credentialed trainer, educator, or related work experience Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 3900 Sierra Circle Primary Location: Center for Healthcare Education Position Type: Onsite Union: Not Applicable Work Schedule: 8:00 am-4:30 pm Department: 1004-13134 COH-EMR Operations