Staff Scheduler

About the role

The Staffing Scheduler is a critical operational role responsible for creating, maintaining, and adjusting staff schedules to ensure safe, compliant, and fully staffed operations within a residential detox and substance use disorder treatment setting. This position works closely with leadership, clinical teams, and support staff to ensure appropriate coverage across all shifts. Ethan's Crossing is dedicated to inspiring hope and delivering holistic care to individuals affected by substance use and behavioral health disorders. We provide a safe, healing environment where compassionate professionals work together to support recovery, stability, and long-term wellness. Ethan's Story Ethan's Crossing is inspired by the life of Ethan, a young man whose struggles with depression and addiction deeply impacted those who loved him. His story drives our mission to provide comprehensive, compassionate care and a supportive system for individuals and families navigating the recovery journey. At Ethan's Crossing Cleveland, every role-including staffing support-directly contributes to our ability to deliver quality care and uphold our mission. Perks at Work Healthcare Benefits Medical plans with prescription coverage (3 plan options) Flexible Spending Accounts (FSA) Dependent Care Spending Accounts Health Savings Account (HSA) with company match Dental plans (2 options) Vision plan Life insurance options Accidental insurance coverage Work-Life Balance & Financial Wellness Paid Time Off (PTO) + Paid Holidays Employee Assistance Program (EAP) 401(k) with company match Education & Growth Up to $15,000 in Tuition Reimbursement Student Loan Forgiveness Programs Leadership Development Opportunities Approved HRSA Site Approved STAR-LRP Site

Responsibilities

• Develop and maintain accurate schedules for clinical, nursing, and support staff
• Ensure staffing levels meet regulatory, licensure, and acuity requirements
• Manage schedule changes related to call-offs, PTO, leaves, and shift swaps
• Coordinate coverage for open shifts, including overtime and per diem staff as needed
• Communicate schedule updates clearly and promptly to staff and leadership
• Track attendance, overtime, and staffing patterns to support operational planning
• Collaborate with department leaders to forecast staffing needs
• Maintain confidentiality and professionalism when handling personnel information
• Ensure schedules are accurately documented in scheduling and timekeeping systems

Requirements

• Education & Experience
• High school diploma required; associate or bachelor's degree preferred
• Prior experience in healthcare scheduling, staffing coordination, or workforce management preferred
• Experience in behavioral health or substance use treatment strongly preferred
• Requirements Must be 21 years of age or older
• Strong organizational and time-management skills
• Ability to manage multiple schedules in a fast-paced, 24/7 environment
• Excellent communication and problem-solving abilities
• Proficiency with scheduling software and basic computer applications

Benefits

Additional Information

Job Address: 20611 Euclid Ave Cleveland, OH 44117 Job Title: Scheduler Location: Cleveland, Ohio Facility Type: Residential Detox & Substance Use Disorder Treatment

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