Franklin Templeton · Rancho Cordova, CAPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the department: Our HR Shared Services team focuses on value creation through enhanced customer service delivery, improved customer satisfaction, and creating capacity within the Centers of Excellence (CoEs) of HR for increased strategic and business focus. We provide internal support for multiple HR functions/HR employees (e.g., Employee Relations, Talent Acquisition, Talent Management, Benefits, etc.). The HR Shared Services Employee Partners provide Tier 2 support to Franklin Templeton's employees and leaders in the Americas. How you will add value: - Provide guidance and potential solutions to employees and leaders on policies, procedures, Benefits, Compensation, HR tools, resources, processes, and other escalated inquiries. - Provide solution support on self-service processes such as Workday and MyFT resources. - Provide rollout and implementation support to HR Centers of Excellence (HR COEs) on projects and initiatives. - Proactively look for continuous process improvement opportunities and assist in defining process flows. - Remain up to date on employment regulations and best practices in the local market. - Provides broad assistance to HR Business Partners to keep HR initiatives aligned with line of business (LOB) goals. - Partner effectively with HR Shared Services, Payroll, and other departments to resolve escalated inquiries. - Partner with and escalate complex issues to Global Policy and Risk. Provide employee and leader consultation and coaching on routine employee relations matters. What will help you be successful in this role: - Bachelor's Degree or equivalent experience required. - 5+ years related experience in HR role with generalist responsibilities including employee relations. - Professional in Human Resources (PHR) certification or Society for Human Resource Management Certified Professional (SHRM-CP) preferred. - Proficient with Workday, MS Office products and ServiceNow or other ticketing systems. - Ability to maintain data integrity and security. - Strong problem-solving and critical thinking skills. - Excellent verbal and written communication skills. - Ability to exercise judgment and maintain confidentiality. - Ability to build credible relationships and strong analytical capability. Work Schedule & Location : This role follows a hybrid work model based in Rancho Cordova, CA. Two days in office, three days remote. 8:30am - 5:00pm PT Franklin Templeton offers employees a competitive and valuable range of total rewards - monetary and non-monetary - designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $80,000 - $90,000, depending on location and level of relevant experience, plus discretionary bonus. #LI-Hybrid Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefi
How well this role fits your profile.
Worked at Franklin Templeton? Share your experience