Our ideal candidate has some or all the following experience, skills, and characteristics:
Excellent written and verbal communication skills and the ability to present to a variety of stakeholders
Experience in collecting, tracking, and evaluating data to support program growth
Excellent leadership and coaching skills
Proficiency in the Automated Child Support Enforcement System (preferred but not required)
Quality Assurance and keen attention to detail
Spreadsheet Management (Excel)
Required Minimum Qualifications
Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: Five (5) years of experience performing child support initiation, enforcement, collections, investigations, case management or a related field.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
License/Certifications: Requires a valid Driver's License at the time of application.
Application Deadline
This position is expected to stay open until June 14. Please submit your application as soon as possible and no later than June 14 at 11:59 PM.
About Everything Else
Job Profile
CS2954 Child Support Technician Lead To view the full job profile including position specifications, physical demands, and probationary period, click here .
Position Type
Unlimited
Position Salary Range
$25.30 - $37.96
Target Pay
Although the full range is listed, our expected hiring range is between $25.30 and $31.63.
Agency
Denver Human Services
Redeployment during Citywide Emergencies
City and County of Denver e mployees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
The City and County of Denver provides equal employment opportunit
Benefits
The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $25.30 and $31.63. We also offer generous benefits for full-time employees which include but are not limited to:A guaranteed life-long monthly pension, once vested after 5 years of service457B Retirement Plan140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per yearCompetitive medical, dental and vision plans effective within 1 month of start dateLocation & ScheduleWho We Are & What You'll DoSpecifically, in this role you will:Compile monthly state audit cases and prepare timely, accurate responses to all findings and observations.Assist with updates and maintenance of the Work Management System (WMS) related to Case Reviews.Serve as a backup for the division liaison and the document management team, ensuring continuity of operations.Provide additional quality assurance support to the Leadership Team, helping ensure compliance and consistent performance.Conduct case reviews across the division to evaluate processes and support standardization of work practices.Health insuranceDental insuranceVision insurancePaid time offRemote work options
Additional Information
About Our Job
Learning and Performance Child Support Technician Lead
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
Denver · Greater Denver Area