Vice President, Corporate Services Manager - Administration

About the role

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview The Vice President, Corporate Services & Administration Manager (Americas) is a senior operational leader responsible for delivering best-in-class administrative services and corporate support functions across the Americas for a financial services firm of approximately 1,200 employees. The role requires a leader who can drive change, influence without authority, and build trusted relationships with senior executives while introducing clarity, discipline, and sustainable ways of working. This is not an execution‑heavy administrative role. It is a design, leadership, and change role, intended to professionalize Corporate Services delivery at scale. The role directly oversees a team of ~35 Executive Assistants (EAs) and is accountable for building structure, alignment, and consistency across Corporate Services functions in a growing, geographically distributed organization. This position carries a defined 12-18 month build‑and‑align mandate, focused on establishing operating models, governance, and clear service boundaries where formal frameworks are still evolving. In addition, this role will partner with the Global Head of Corporate Real Estate and Administration in the design, launch, and ongoing governance of the firm's corporate travel program. The incumbent will build the program from the ground up-establishing policies, selecting vendors and tools, implementing controls, and ensuring a seamless executive and employee travel experience aligned with cost, risk, and regulatory expectations. Essential Job Functions: Administrative Services Strategy & Leadership (Americas) Key Objectives (First 12-18 months) Establish consistent regional operating models for Corporate Services functions Define clear roles, responsibilities, and decision rights to eliminate ambiguity for Executive Assistants, Office Managers, and Corporate Services leadership Introduce governance, escalation paths, and service boundaries to prevent role creep Align stake holders to common standards while balancing local business needs Create durable structures that reduce reliance on informal or ad-hoc arrangements Provide strategic and day-to-day leadership to the Americas EA organization (35 EA's), ensuring consistent standards, coverage, and service levels across offices and business lines Ensure a consistent, high-quality EA experience across offices, while adapting to local business needs and leadership preferences Support organizational changes including leadership transitions, growth, restructures, and office initiatives Build and maintain a high-performing EA operating model, including: Executive coverage and allocation strategy (banding, ratios, and workload balancing) Service standards and "ways of working" (calendar management, travel, expenses, meeting logistics, communications) Own EA talent lifecycle: Hiring, onboarding, coaching, performance management, and succession planning Skills development programs (executive presence, business acumen, system/tools, event/meeting excellence) Drive engagement, retention, and culture within EA community through mentorship, recognition, and career pathways Corporate Services & Administration Operations Oversee core corporate administration services and programs in partnership with internal teams and vendors, which may include: Office services and front-of-house coordination Business meeting and event logistics Travel, expense, and purchasing support processes Executive office operations and special projects Ensure services are delivered with a strong client-service mindset while maintaining cost discipline and control standards Conference Services & Reception Oversight Oversee the conference services and reception/front-of-house teams across Americas locations. Ensure a consistently high-quality experience for internal and external visitors, meetings, and firm-hosted events. Define service standards, staffing models, and escalation protocols for conference rooms, executive meeting support, and reception coverage. Partner with Facilities, and IT to ensure meeting spaces, technology, and access protocols meet business and compliance requirements. Corporate Travel Program Assist in the design and launch the firm's first enterprise-wide corporate travel program, including: Travel policy development (air, hotel, ground, upgrades, exceptions, approvals). Executive travel standards and white-glove support expectations. Key stakeholder in selection and onboarding of travel vendors and tools (TMC, booking platforms, travel risk providers). Partner with Finance, Risk, Compliance, HR, and IT to ensur