Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance
Develop technician schedules in consultation with the Service Center Manager and Team Lead
Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status
Optimize technician resources to meet business priorities and achieve set KPIs for productivity
Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges
Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians
We are experts, which means you will have the following skills and experience:
Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training
Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities
Ability to prioritize and respond with the appropriate sense of urgency
Experience in operations or the rental industry
Excellent ability to operate under minimal supervision
Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs
Bilingual (English/Spanish)- Fluently speak, read, and write.
Find out more and apply now.
Bring your energy. Grow your career.
#LI-AN1
Equal employment opportunity
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Benefits
Vision insurancePerformance bonus
Additional Information
We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We're looking for a Bilingual Workforce Scheduler 2 in Columbia (Lexington), SC - who will help us optimize technician resources to meet business priorities and achieve excellence in service delivery.
Why Aggreko? Here are some of the perks and rewards.
Annual bonus program tied to company and individual performance
No premium cost medical plan option available
Company provided Life Insurance, Short-Term and Long-Term Disability
Career growth opportunities and tuition reimbursement
Safety-focused culture
Aggreko · Columbia, SC