Fleet Operations Supervisor
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About the role
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Fleet Operations Supervisor is a technically skilled leader responsible for the maintenance, repair and uptime of Serve's autonomous delivery robot fleet in their assigned market. This role combines robot repair expertise, team leadership, and operational ownership to ensure our robots are mission-ready every day. You'll lead a team of technicians, manage spare parts inventory, own depot-level operational improvements, and drive creative solutions for technical challenges. As someone who has scaled processes or programs before, you'll bring both structure and adaptability to a fast-paced, constantly evolving environment.