Customer Advocacy Intern
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Responsibilities
- Support customer advocacy projects that help capture, organize, and communicate customer feedback to product stakeholders
- Engage with Fusion users to better understand their needs, workflows, and experiences with Design & Manufacturing capabilities
- Help validate new Fusion capabilities and workflows in-product, documenting findings, feedback, and opportunities for improvement
- Help drive awareness of new software capabilities to customers, partners & resellers, as well as internal stakeholders
- Document customer insights, user workflows, and capability gaps in clear and actionable language, communicating trends in user feedback to product stakeholders
- Collaborate with cross-functional teams while embodying the Autodesk Culture Code
Requirements
- Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2027
- Pursuing a degree in Engineering, Manufacturing, Mechanical Engineering, Product Design, Industrial Design, or a related field
- Interest in customer advocacy, product development, design & manufacturing workflows, and software technology
- Strong communication skills, with the ability to summarize feedback and insights clearly
- Comfortable learning new software tools and technical workflows
- Curious, organized, and eager to work with customers and cross-functional teams
- Experience using CAD/CAM, design, engineering, or manufacturing software; Autodesk Fusion experience is a plus
- Interest in Design & Manufacturing industries, including product design, machining, fabrication, or engineering workflows
- Comfortable presenting ideas, sharing findings, or speaking with customers and internal stakeholders
- Experience organizing qualitative feedback, survey responses, interview notes, or user insights
- About the US Intern Program
- Learn More
- About Autodesk
- Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
- We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
- When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
- Salary Transparency
- Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience, educational level, and geographic location, and can exceed this range.
- For U.S.-based roles, we expect a starting annualized intern base salary to be between:
- $47,840 and $95,680 (undergraduate students)
- $72,800 and $118,500 (Masters/MBA students)
- $118,560 and $162,240 (PhD students)
- Equal Employment Opportunity
Additional Information
Job Requisition ID # 26WD99218 Customer Advocacy Intern Position Overview As a Customer Advocacy Intern at Autodesk, you'll have the opportunity to work closely with customers, product teams, and technical experts to help shape the future of Autodesk Fusion. You'll support initiatives that bring the customer perspective into our product development process, helping ensure new capabilities and workflows align with customer needs, all while leveraging the skills you've built during your studies. The work we do at Autodesk touches nearly every person on the planet. By creating software for making buildings, machines, products, and even the latest movies, we influence and empower some of the most creative people in the world to solve problems that matter. As part of the Fusion Customer Advocacy team, you'll help connect customer insights with product decisions, contributing to meaningful projects that improve the experience and success of our users. You will report to the Senior Manager of Customer Advocacy, with opportunities to collaborate across product, engineering, marketing, and other customer-facing teams.
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