Operate high-speed digital color presses (e.g., Canon imagePRESS, Konica Minolta) Scantron Survey Scanner, and wide-format printers.
Utilize finishing and bindery equipment such as power cutters, folders, coil binders, booklet makers, envelope inserters, and tabbers.
Perform daily maintenance, cleaning, and basic troubleshooting to ensure uptime of all equipment.
Prepare and manipulate print-ready files (PDFs, InDesign, etc.) to ensure proper sizing, bleed, and layout.
Load and manage media types, monitor job queues, and confirm output quality throughout the print run.
Consult with internal clients to review project specs and advise on file setup or finishing options.
Lift and transport paper stock or completed jobs up to 50 lbs as needed.
Survey Intake & Document Preparation
Track returned surveys, refusals, and bouncebacks in enterprise tracking systems
Clean, repair, rebubble, and prepare survey packets for scanner recognition
Create batch logs, header sheets, and maintain chain-of-custody controls
Program survey applications, response fields, barcode/Master ID capture, and validation logic
Configure Edit and Conversion Profiles
Perform full test scanning and data verification prior to production release
Batch, scan, edit, and convert high-volume surveys using production scanners
Validate Master IDs, open-ended responses, and file outputs
Troubleshoot recognition, feed, and conversion errors
Inventory & Supply Management
Assist manager with maintaining and reorder paper, toner, bindery supplies, and repro stock.
Assist manager with tracking inventory levels, usage trends, and waste logs to support operational efficiency.
Keep supply and storage areas organized and compliant with safety standards.
Administrative Support
Maintain well-organized digital folders for archived jobs, billing records, and job tickets.
Assist with generating internal chargebacks and reconciling billing reports.
Coordinate outgoing shipments (FedEx, USPS, courier), including labeling, packaging, and documentation.
Respond to questions from team leads or departments regarding job status, changes, or reprints.
Support quote generation, tracking deadlines, and preparing materials for delivery or pickup.
Keep the reprographics center clean, orderly, and in working condition.
Follow safety procedures for handling sharp tools, moving heavy objects, and operating high-speed machinery.
Requirements
HS Diploma or equivalent
5+ years of experience in a digital printing or reprographics environment.
Ability to lift and carry up to 50 lbs.
Preferred Qualifications & Skills That Are a Plus
Experience with file prep using Adobe Creative Cloud apps (InDesign, Illustrator, Photoshop).
Familiarity with SharePoint or other document management systems.
Exposure to quality control practices for printed materials.
Prior experience supporting proposal or time-sensitive print jobs.
Willingness to learn and adapt to new hardware/software platforms-training provided on specific equipment.
Comfortable working on-site in a production environment.
Familiarity with digital presses (e.g., Canon, Konica Minolta) and finishing equipment.
Proficient in Adobe Acrobat and Fiery Command WorkStation or similar RIP software.
Professional Skills
Strong time management and organizational skills in a fast-paced production environment.
Proactive, dependable, and solution-oriented with the ability to adapt to shifting priorities.
Excellent communication and collaboration skills across teams and departments.
Able to work independently and as part of a team.
Flexible with scheduling and able to work overtime when needed with minimal notice.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more inf
Benefits
Flexible scheduleEquity / stock options
Additional Information
The Reprographic Center Production Specialist plays a key role in delivering high-volume, high-quality document output for internal stakeholders and external clients. This hands-on position involves operating digital production presses, scanners, de-format printers, finishing/bindery equipment, and mail-handling systems. It also includes administrative responsibilities such as file preparation, job tracking, inventory management, and shipping coordination. The ideal candidate is highly detail-oriented, technically adept, and comfortable working in a deadline-
driven environment. While we can train on specific equipment, prior experience with comparable digital press systems and print production workflows is required.
Icf · Reston, VA