Disputes Programs & Engagement Coordinator-Remote
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About the role
The Disputes Programs & Engagement Coordinator will manage and coordinate employee engagement, program support, and key business initiatives across the Disputes organization. This role supports leaders and their respective teams by managing, coordinating, and executing a variety of business-related activities, including employee engagement initiatives, compliance support, advisory group activities, special projects, and business unit communications. The incumbent will support leaders with confidential and complex responsibilities in an efficient and timely manner. Being effective in this role requires the ability to build strong, trusting partnerships across leadership and employee levels, manage multiple projects requiring independent judgment, and influence outcomes without direct authority. This position requires a hands-on, self-motivated individual who thrives in a fast-paced, evolving environment. Day in the Life: Create, implement, and manage employee engagement activities across the Disputes organization to support performance, retention, and employee experience. Manage a budget for employee engagement activities that align with business objectives. Coordinate and manage all Disputes-related special events, including in-person and remote events, team meetings, and business unit activities. Provide proactive program coordination and support for key Disputes initiatives, including compliance activities, advisory group support, and enterprise-level projects. Support leadership with meeting and project management, including agenda development, research, data gathering, presentation preparation, documentation, and follow-up on action items. Prepare summaries of discussions, coordinate logistics, and support accountability for deliverables across initiatives. Develop and manage business unit communications, including newsletters, presentations, and all-hands materials. Assist in organizing, maintaining, and distributing department documentation, correspondence, and other communications. Interact and communicate effectively with all levels of employees, credit unions, and vendors. Schedule and coordinate meetings, events, and travel arrangements; prepare Travel & Expense reports as needed. Perform other duties as assigned.