Data Management, Order Operations & Predictive Analytics
Maintain, organize, and continuously update order and sales databases to ensure data integrity, accuracy, and accessibility across internal teams.
Analyze historical order patterns, seasonal trends, and customer usage data to develop predictive ordering models that support proactive inventory and fulfillment planning.
Build and maintain dashboards and reporting tools that surface order trends, customer buying cycles, and supply chain performance for use by sales and operations leadership.
Customer Engagement & Account Management
Serve as the primary data-informed point of contact for livestock and dairy accounts, using order history and consumption analytics to anticipate customer needs and guide purchasing decisions.
Proactively communicate with livestock and dairy customers regarding upcoming order recommendations, delivery timing, and product availability based on data-driven forecasts and herd management cycles.
Coordinate closely with the on-farm sales team to relay customer data, communicate order status, and align field activity with internal operations and fulfillment timelines.
Pricing Strategy & Bid Management
Oversee pricing models and formulation bid preparation in collaboration with the Sales Manager.
Maintain and update pricing sheets, bid tracking systems, and nutrition tools to ensure competitive and accurate proposals.
Customer Experience & Issue Resolution
Act as a primary liaison for customer inquiries, ensuring timely and professional responses.
Manage complaint documentation and resolution processes in alignment with quality assurance standards.
Quality Assurance & Compliance
Partner with the Quality Manager to maintain QA records, testing logs, and corrective action reports.
Ensure compliance with company standards and regulatory requirements in all sales operations activities.
Sales Team Enablement & Internal Communications
Prepare and distribute internal reports, order summaries, and predictive analytics to support data-driven decision-making across sales, operations, and leadership.
Maintain accurate, well-organized customer databases, order records, and communication logs; ensure data is consistently updated and structured for easy retrieval and analysis.
Requirements
Bachelor's degree in Animal Science, Agriculture, Business, or related field.
3+ years of experience in sales operations, data coordination, or account management; experience working with livestock, dairy, or agricultural customers strongly preferred.
Demonstrated ability to engage and communicate effectively with large commercial agriculture customers, including livestock and dairy operations, and coordinate with field sales teams.
Exceptional data organization, maintenance, and analytical skills; ability to interpret order and sales data to identify trends, flag anomalies, and generate predictive insights.
Advanced proficiency in Microsoft Office Suite, (including pivot tables, data modeling, and reporting) and CRM systems; experience with order management or ERP platforms a plus.
Ability to manage multiple priorities and drive process improvements.
Basic familiarity with animal nutrition concepts-such as feed types, ration components, or livestock and dairy production cycles-is preferred; candidates with a strong desire to learn this context will also be considered.
Personal Attributes
Analytically minded with a proactive approach to identifying patterns in data and translating them into practical order and sales recommendations.
Excellent communication and interpersonal skills.
Comfortable engaging directly with livestock and dairy producers; able to communicate complex order and data topics clearly to both cu
Benefits
Equity / stock options
Additional Information
Sales Analytics & Account Specialist - Munson Lakes Nutrition
This role will be with Munson Lakes Nutrition (MLN), a joint venture with Land O' Lakes (LOL). As such, the role will be an employee of MLN and not LOL.
This is an on-site role in Howard Lake, MN and will be in-office 5 days/week.
The Sales Analytics & Account Specialis t sits at the intersection of sales intelligence and customer relationship management, playing a key role in supporting customers, sales teams, and internal operations through data-driven insights. This person helps improve ordering accuracy, enables proactive customer communication, and contributes to overall operational efficiency. Acting as a key connection between livestock and dairy customers, the on-farm sales team, and internal teams, this role turns data into practical recommendations and meaningful customer support. The ideal candidate is both analytical and organized, with strong communication skills and the confidence to work directly with commercial agriculture customers and field sales staff. While this is not a nutrition or feed formulation role, a basic understanding of animal nutrition is helpful and will strengthen the ability to serve customers effectively.
Land O'lakes · Howard Lake, MN (usa)