As the Crisis Clinical Supervisor, you'll play a key leadership role, balancing clinical expertise, team support, and program coordination . You'll guide and mentor staff while helping ensure individuals in crisis receive timely, effective, and recovery-oriented care.
Key responsibilities include:
Providing clinical supervision and leadership to Mobile Crisis Workers and call specialists
Supporting real-time triage, consultation, and clinical decision-making
Coaching staff through complex cases, assessment, and intervention strategies
Ensuring high-quality documentation, data reporting, and program oversight
Leading training and staff development , from onboarding to ongoing skill-building
Partnering with internal teams and community providers to ensure strong collaboration and responsiveness
Promoting a culture of communication, learning, and continuous improvement
Why This Role Stands Out
Meaningful Work: Directly impact individuals and families during critical moments
Supportive Leadership Role: Work closely with program leadership while shaping team culture
Dynamic Environment: Combine field-based work, office collaboration, and some remote flexibility
Growth-Oriented: Help build and strengthen a growing mobile crisis program
Schedule & Work Environment
Full-time, 40 hours/week
Schedule determined by program needs (at least one weekend day, occasional evenings)
Primarily in-person (office and community-based work), with potential for some remote tasks
Occasional travel within Cumberland County as needed
Requirements
We're seeking a clinician who is both experienced in crisis care and passionate about supporting teams .
Required:
Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field
Conditional or full clinical licensure required
Strong clinical assessment, crisis intervention, and decision-making skills
Excellent communication, organization, and documentation abilities
Interest or experience in people management
Preferred:
Supervisory or leadership experience
Experience in crisis services or mobile outreach
Familiarity with DSM criteria and multidisciplinary collaboration
Additional Requirements
Ability to work flexible hours, including occasional evenings/weekends
Comfortable responding to high-acuity situations and critical incidents
Proficiency with Microsoft Office and electronic documentation systems
Valid driver's license for occasional local travel
Ability to pass required background checks
You're someone who:
Thrives in fast-paced, mission-driven environments
Enjoys mentoring and supporting others
Brings both clinical expertise and human connection to your work
Is motivated by making a real difference in people's lives
Join Us
At The Opportunity Alliance, you'll be part of a team that values compassion, collaboration, and community impact . If you're ready to lead, support, and grow within a vital crisis response program-we'd love to hear from you.
Benefits : Our benefits include but are not limited to:
(offered to full-time and part-time employees)
Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement - offered once per year through an application process
The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits
Who we are ...
The Opportunity Alliance is "Helping People Reach for a Brighter Future".
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
Benefits
Health insuranceDental insuranceVision insuranceRemote work optionsFlexible schedule
Additional Information
Crisis Clinical Supervisor - Mobile Outreach Program
Location: Portland, ME | Full-Time (40 hrs/week)
Make an Impact When It Matters Most
The Opportunity Alliance is looking for a compassionate, skilled, and collaborative Crisis Clinical Supervisor to help lead our Mobile Outreach team -providing critical, on-the-spot support to individuals in crisis across Cumberland County.
This is more than a supervisory role-it's a chance to shape high-quality, responsive mental health care in the community while supporting a dedicated, multidisciplinary team.
Opportunityalliance · Portland, ME