We are seeking a Support Engineer - Software Developer to manage, optimize, and enhance our cloud environments and applications. This hybrid role combines expert technical support with hands-on software development to build robust, scalable, and automated solutions.
Provide expert technical support for cloud infrastructure (VMs, storage, networking, GKE) and applications, troubleshooting and resolving complex issues.
SD- Support Engineer at Quantiphi
Analyze logs and metrics to diagnose performance bottlenecks, security vulnerabilities, and application failures.
Design, develop, and implement automation scripts and internal tools (Python/Go) to streamline operations, incident response, and infrastructure management.
Proficiency in Linux administration and scripting (Bash, Python) for automation and system management.
Understanding of service-oriented architecture and cloud design patterns.
Backend Development & Reliability:
Hands-on experience with Python (FastAPI) for API development, debugging, and performance optimization.
Familiarity with SQL/NoSQL databases and message queues (Pub/Sub, Kafka) for data investigation and building resilient systems.
Expertise in analyzing logs and metrics (Cloud Logging, Cloud Monitoring) to diagnose issues and implementing observability features within application code.
Frontend Development & Support:
Experience with TypeScript/Angular (and/or Flutter) for frontend development, debugging, and troubleshooting UI/API integration issues.
Ability to diagnose and propose code-based solutions for common frontend problems.
DevOps & Automation:
Proficiency in designing, implementing, and troubleshooting CI/CD pipelines (ADO CI/CD, Cloud Build).
Strong experience with Infrastructure as Code (Terraform) for managing cloud resources.
Proven ability to develop automation scripts and tools to improve operational efficiency and reliability.
General Engineering & Support:
Excellent problem-solving and communication skills, able to articulate complex technical issues and solutions.
Ability to work under pressure, resolve critical incidents, and drive long-term improvements through code.
Proactive approach to identifying issues and implementing preventative measures via code/automation.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !
Additional Information
While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Role: Software Support Engineer
Experience Level: 1- 4 Years
Work location : Trivandrum
Quantiphi · Kl Trivandrum, India