Hendrick · Hendrick Toyota North CharlestonPrepare for this interview
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Hendrick Toyota North Charleston Location: 7151 Rivers Ave, North Charleston, South Carolina 29406 Are you a people person with a strong background in customer service or sales? Toyota of North Charleston is looking for driven, enthusiastic individuals to join our Service team as a Service Advisor. No automotive experience is necessary - just a proven track record of delivering exceptional customer experiences and a genuine passion for helping people. We offer incentive-based pay with outstanding earning potential, full benefits, and real opportunities for career growth. Our Service department runs Monday through Friday, 6:00 AM to 6:00 PM, and Saturday from 6:00 AM to 4:00 PM, with Sundays closed. If you are ready to build a rewarding career, Toyota of North Charleston is the place to do it. Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned
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