Thrive Market is seeking a Senior Product Manager to lead the strategy and execution of our logistics and fulfillment technology. In this role, you will own the product vision for systems that power how we get products from our distribution centers to our members' doors. You will partner closely with Engineering, Operations, Supply Chain, and Data to build scalable, reliable, and member-centric fulfillment experiences. This is a high-impact, highly cross-functional role that sits at the intersection of e-commerce operations and enterprise software.
Responsibilities
Define and drive the product vision, strategy, and roadmap for Thrive Market's logistics and fulfillment systems, including last-mile delivery, carrier integrations, warehouse management, and order routing
Partner with Operations, Supply Chain, and Engineering to identify inefficiencies in fulfillment workflows and translate them into actionable product requirements
Lead agile development processes including sprint planning, backlog grooming, and release management to deliver high-quality solutions on time and within budget
Develop a deep understanding of logistics systems and processes, including third-party logistics (3PL) partnerships, carrier SLAs, and fulfillment center operations
Own and maintain key logistics platform integrations, working with external vendors and internal engineering teams to ensure system reliability and data quality
Define success metrics and reporting frameworks to track fulfillment performance, surface anomalies, and drive continuous improvement
Communicate roadmap progress, tradeoffs, and outcomes clearly to senior stakeholders and cross-functional partners
Act as an internal subject matter expert for logistics technology, providing guidance to operations, finance, and business systems teams on platform capabilities and constraints
Requirements
7+ years of product management experience, with a proven track record delivering enterprise or operational software in e-commerce, retail, or logistics
Deep understanding of logistics and supply chain systems, including warehouse management systems (WMS), order management systems (OMS), transportation management systems (TMS), or last-mile delivery platforms
Experience working with 3PL partners, carrier APIs, and fulfillment center operations
Strong analytical and problem-solving skills, with the ability to translate complex operational requirements into clear, executable product plans
Proven ability to lead and influence cross-functional teams across engineering, operations, and business stakeholders
Experience working in agile development environments with proficiency in tools such as Jira
Excellent communication skills with the ability to operate across both technical and operational audiences
Experience with cloud-based SaaS logistics platforms and enterprise system integrations is a plus
BELONG TO A BETTER COMPANY
Comprehensive health benefits (medical, dental, vision, life and disability)
Competitive salary (DOE) + equity
401k plan
9 Observed Holidays
Flexible Paid Time Off
Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
Ability to work in our beautiful office in Playa Vista
Free Thrive Market membership with exclusive employee discount
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to
Benefits
Health insuranceDental insuranceVision insurance401(k)Flexible scheduleEquity / stock options
Additional Information
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
Thrivemarket · Playa Vista, CA