Tier 1 Customer Support Engineer, Mac & Linux - India

External

Jumpcloud · Louisville, CO

Full-timeRemoteToday

Linux

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About the role

Provide Tier 1 technical support via chat, phone, and email for JumpCloud's platform: troubleshoot macOS, Linux, and Windows device and identity issues; reproduce and escalate bugs; maintain KB articles; collaborate with internal teams and customer success; participate in on-call shifts.

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