You will own and develop the reference architecture for our Order to cash and cash to invoice capabilities, including
Order Capture and Order Management
Customer Service and Dispute resolution
Credit control and credit management
Invoice, payment collection and accounts receivable/cash application / cash allocation
Measurement, Evaluation and performance management
You will develop and maintain the strategic roadmap for delivering the reference architecture
A trusted advisor to D&T, Global Sales and our Global Business operations teams, you will bring your strategic insight, technical product knowledge and process optimisation expertise to influence decisions and lead the team to ensure maximum EA impact.
Top Accountabilities
The Enterprise Architect Order To Cash will be accountable for:
Define document and evangelise the to-be reference architecture that supports business outcomes and drives transformational change
Challenging the as-is business processes to drive standardisation and simplification in the delivery of to-be capabilities
Lead the technology selection process for new capabilities in the customer OTC domain, ensuring fit for purpose, global scalability and adherence to our architectural standards and principles
Create and maintain Technology Standards and Guardrails
Stretch the Diageo business by developing, promoting and sustaining the ambitious roadmap for industry leading order processing capabilities
Inform and educate and persuade stakeholders on the value outcomes from the reference architecture in order to prioritise adoption and investment
Influence portfolio investments for key technology solutions in line with our roadmaps
Provide technical consulting and advisory services to senior internal stakeholders on appropriate strategy and solutions
Prepare packages of work for handover to delivery teams for execution by preparing and delivering architecture blueprints
Develop and track KPIs that demonstrate Business Value from adoption of roadmaps
Continual expansion of your architecture knowledge, constantly seeking ways to broaden exposure to the latest and greatest trends and developments in the technology space
Experience / skills required:
Architecture Expertise:
Demonstrated expertise designing solutions in a global enterprise environment
Experience with architecting, designing, and implementing enterprise solutions
Experience in commercial (B2B customer) technology strategy development, with a specific focus on Order Management and Order to Cash (OTC, O2C)
8 years demonstrated experience successfully delivering information technologies business solutions for large-scale global applications across multiple hardware and software platforms
Some experience of implementing or utilizing relevant integration platforms
Experience leading solution design during all phases of development and deployment
TOGAF certification preferred
Functional Expertise:
In depth understanding and demonstrable experience in B2B ordering capabilities, process and technology; including order capture, order management, credit control, invoice and collection processes, cash application.
Experience with industry leading applications such as SAP, High Radius, FIS Global, Esker, Salesforce
Experience of international CPG organisation with matrix
Additional Information
Job Description :
Job Title: Enterprise Architect Order To Cash
About us : With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
About the Function: Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.
Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we'll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.
About the team: (TE)
About the role: The "Enterprise Architect Order To Cash" role will report into the Customer, Corporate Functions & Planning Lead within the Enterprise Architecture team and will be focused on driving the technology and process transformation agenda for Customer and Commercial "back office" activities- providing thought leadership for business outcomes, and the technology and architecture to deliver them.
Diageo · Bangalore, India