Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job Description
The Manager, Challenger Learning Centers is responsible for leading the strategy, operations, and growth of the Challenger Learning Centers at the Waco and Harlingen campuses. This role oversees utilization growth, stakeholder engagement, operational management, and program delivery to ensure high-quality STEM learning experiences that support institutional outreach and student pipeline development.
The position leads relaunch and expansion efforts by building K-12 partnerships, driving utilization, managing operational performance, and aligning programming with institutional and educational priorities. This role also serves as the primary liaison to the Challenger Learning Center Network and integrates best practices to support long-term sustainability and growth.
Hiring Range is $64,525.03 - $74,203.78 USD Annual.
The final salary offer will be determined based on the candidate's qualifications and experience.
Equivalent combination of education, training and relevant professional experience will be considered.
Essential Functions
The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.
Stakeholder Engagement & Partnership Development
Develops and maintains relationships with school districts, educators, Education Service Centers, and regional stakeholders to expand engagement and increase utilization of Challenger Learning Center programs. Conducts outreach and engagement efforts to identify opportunities, understand barriers, and strengthen long-term partnerships.
Utilization Growth & Pipeline Management
Leads utilization growth efforts across both Challenger Learning Center locations by developing and managing outreach strategies, engagement pipelines, and booking processes. Monitors utilization trends, conversion rates, and scheduling effectiveness to support participation goals and operational performance.
Program Strategy & Relaunch Execution
Develops and implements strategies supporting the relaunch, growth, and ongoing success of Challenger Learning Center operations. Coordinates timelines, engagement strategies, and operational plans aligned with institutional objectives and utilization goals. Partners with marketing teams to support outreach and awareness initiatives.
Challenger Network Collaboration
Serves as the primary liaison to the Challenger Learning Center Network and related partners. Coordinates participation in training, certification, and collaborative initiatives while integrating best practices and operational standards into local operations.
Program Development & Continuous Improvement
Coordinates development and refinement of STEM learning experiences aligned with Texas Essential Knowledge and Skills (TEKS) standards and educator expectations. Utilizes feedback and operational data to improve programming, participation, and customer experience.
Operations & Experience Management
Oversees day-to-day operations across Challenger Learning Center locations, including scheduling, booking coordination, operational workflows, and facility readiness. Ensures a consistent and high-quality experience for students, educators, and visitors.
Staff Leadership & Workforce Development
Supervises Challenger Learning Center staff across both locations. Establishes expectations, provides coaching and development, and supports staffing models aligned with utilization and operational needs.
Budget & Resource Management
Develops and manages operational budgets for both centers. Monitors expenditures and aligns resources with utilization goals, operational priorities, and program performance.
Data & Performance Management
Develops and monitors operational metrics and reporting related to utilization, participation, pipeline activity, and partner retention. Utilizes data and reporting tools to support operational improvements and strategic decision-making.
Cross-Functional Collaboration
Partners with internal departments including marketing, enrollment, workforce teams, and campus leadership to align outreach, messaging, and engagement strategies with broader institutional priorities.
Education & Experience
Tstc · Waco Campus