Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers
Support Special Projects for the Enterprise Sales Team, as the lead technical sales representative
Collaborate with stakeholders in R&D, Sales, and Onboarding on product roadmap strategy to scale customer acquisition and revenue activation for industries tied to sales projects
Enable new hires and internal teammates on the most up-to-date product functionality, industry insights, and talk track best practices.
Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features
Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan's software and the advantages of our product versus the competition
Create clear documentation and approach for delivery to the implementation team
Maintain and update industry-specific scripts for the internal team to use during demo's
Respond to functional and technical elements of RFIs/RFPs
Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners
Requirements
4 years of experience in sales engineering and/or relevant experience in Sales, Product, or Engineering
Associate degree required
Proven track record of success within or assisting the Sales organization at previous company
Natural ability to think and act proactively to address roadblocks and issues
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Benefits
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.Health insuranceDental insuranceVision insurance401(k)Flexible schedulePerformance bonusParental leave
Additional Information
Job Description
Ready to be a Titan?
ServiceTitan's Sales team plays a critical role in showing potential customers the value our software can deliver to their respective business. This is not a one-person feat - it takes an extraordinary team with our Solutions Engineering team being a vital component.
We are looking to bring on a talented Solutions Engineer who can help ServiceTitan acquire new customers by utilizing a harmonic blend of sales skills, technical software expertise, and deep understanding of our customers' business processes. A successful candidate must be able to distill complex information and concepts into simple to understand and practical business context for the prospect in both an empathetic and articulate manner. You are motivated by complex technical challenges and are determined to solve them while working with cross-functional partners to ensure there is alignment in presenting the best solutions for our customers.
Servicetitan · Remote