Director, Global Provider GTM

About the role

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. Providers are the heart of Rover's marketplace. The Global Provider Organization is accountable for the supply side of the business across every service we offer, every brand we operate, and every country we serve. The team spans the disciplines required to make supply work end to end, including product, marketplace, data science, and partners closely with marketing, operations, trust & safety, and the international business teams to deliver against shared goals. Delivering on the provider strategy is not a single-function job. It requires policy, education, operations, go-to-market, and community investment working together with product, marketplace, and data science. The team you will lead owns those layers and ensures they reinforce each other globally, rather than fragmenting by service, brand, or country. Who we are looking for Rover is looking for a Director of Global Provider GTM to join our Global Provider Organization. In this role, you will build and drive consistent go-to-market strategies and initiatives for all provider-related investments, you will own provider communications strategy, alignment, and execution. And, you will expand and unify the implementation of provider policies and development pathways. This will include owning the end-to-end global positioning, messaging and channel strategies for the provider product roadmap and initiatives. This is a high-impact role that requires a unique blend of strategic vision and hands-on execution. As a strategic 'player-coach,' you will architect structured, repeatable go-to-market frameworks from scratch, while simultaneously rolling up your sleeves to drive cross-functional communication strategies across owned, earned and paid channels. You will be equally comfortable aligning executive stakeholders on long-term provider policy as you are digging into the day-to-day pathways that help new providers successfully build and scale their businesses on Rover.. This role reports directly to the Senior Director of Provider Strategy based in Barcelona and exists to make the provider strategy executable, partnering closely with Product, Data Science, Trust & Safety, Marketing, Operations, Finance, and the International Business Team. As a people leader, you will manage a team based primarily in Barcelona and coordinate with cross-functional teams across Europe and the US. * This is a hybrid position that has the minimum expectation to work out of our Barcelona Office in the Poblenou neighborhood two days per week on Mondays and Thursdays. For this reason, candidates must be based in Barcelona or willing to relocate Rover is an equal-opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We're driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.

Requirements

• 10+ years of experience in one or more of the following fields: product marketing, B2C go-to-market, product management, marketing, general management, or consulting roles in marketplace, platform, or two-sided business contexts.
• 5+ years in people management or leadership roles, including managing managers or leading cross-functional groups. Experience in product management is nice to have.
• Experience partnering with Product, Data Science, and Engineering teams to create and execute on shared roadmaps and metrics.
• Clear and structured written and verbal communication style, with the ability to influence and partner with senior leaders and diverse teams to drive critical decisions.
• Highly proactive, comfortable operating with minimal guidance in uncertain and ambiguous business environments.
• Analytical rigour, with enthusiasm for modeling and measuring the impact of the initiatives you drive. Comfortable working with advanced analytical and visualization tools, such as Mode and Excel.
• Strong leadership skills and experience giving actionable feedback and coaching, and welcoming the same.
• Comfortable working across Europe (Central Time) and US (Pacific Time) timezones.
• Strong command of the English language (minimum C2 level). English is the official Rover language and is used every day with every stakeholder and communication.
• Bachelor's degree. Marketing, Business, or economics degrees preferred.

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