Business Administrator

Responsibilities

• Manage incoming and outgoing calls and emails
• Build and maintain relationships with our valued customers
• Process orders and generate invoices
• Book and coordinate appointments

Requirements

• Previous experience in admin and customer service
• Proficiency in PC and MS Office applications (Outlook, Word, Excel)
• A problem-solving mindset with great initiative
• Strong communication and organisational skills
• Detailed Breakdown of Tasks
• Ensure efficient day-to-day operation of the office and business as a whole
• Handle incoming and outgoing calls and emails accordingly
• Making calls, texts and emails to our customers regarding orders
• General filing and organising of invoices, contracts and any paperwork
• Entering new customer accounts on our accounts program Sage
• Processing orders and creating invoices on our accounts program Sage
• Print necessary incoming paperwork and distribute to the team accordingly
• Create parcel labels on our courier program
• Taking card payments in the office and over the phone
• Co-ordinate appointments for our team of engineers to visit customer sites and perform regular equipment maintenance, servicing, or attend urgent breakdowns
• Booking appointments into our diary program
• Update and maintain office policies and procedures
• Building and maintaining relationships with our customers, suppliers and staff
• Update documents, programs, spreadsheets, templates and reports if/when required
• What's In It for You?
• 28 days of annual leave plus bank/public holidays
• Free parking with easy access to the office
• Free coffee in the office - perk up your workday!
• Staff discount on our premium coffee products
• Opportunities for growth and career progression
• A share in business profits after three years of service
• Relaxed and welcoming office atmosphere
• If you're ready to join a supportive team and grow with a business that values its employees, we'd love to hear from you. Apply now to start your journey with us!

Additional Information

Are you looking for a full-time role where you can make a real impact in a friendly and growing business? We're seeking a Business Administrator to support our expanding coffee company in Milton Keynes. As a Business Administrator, you will play a crucial role in supporting the office and employees at Belair Coffee to ensure efficient day-to-day operation of the business. This is a fully office-based role, ideal for someone who enjoys a collaborative and relaxed working environment. Location: Milton Keynes, fully office-based Hours: Full-time, Monday to Friday, 9:00am to 5:00pm Salary: £28,000 to £30,000 (dependent on experience)

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