Health Technician (Audiology)

About the role

This position is located in the Audiology Section of the Medicine Service Service Line at the Tomah VA Medical Center in Tomah, WI. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Salary Pay Range GS-04 $36,409-$47,334 GS-05 $40,736-$52,957 GS-06 $45,409-$59,031 Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: HTA, HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f). Experience and Education: Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Grade Determinations: HTA, GS-04 (1) Experience: None beyond the basic requirements. HTA, GS-05 (1) Experience: One year of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR (2) Education: Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation. (3) Demonstrated Knowledge, Skills, Abilities: In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs: (a) Knowledge of anatomy of the head and neck. (b) Ability to communicate clearly orally and in writing. (c) Knowledge of basic hearing assistive technologies. (d) Knowledge of basic infection control procedures and guidelines. (e) Ability to maintain stock and supply level inventories. (f) Skill in using basic computer software such as email, spreadsheet and word processing. HTA, GS-06 (1) Experience: Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled. (2) Demonstrated Knowledge, Skills and Abilities: In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Knowledge of normal and abnormal ear anatomy. (b) Knowledge of hearing physiology and function to educate patients and families. (c) Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. (d) Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist. (e) Ability to prepare patients for testing procedures. (f) Ability to document and code patient procedures. Preferred Experience: Experience using smartphones and Bluetooth-enabled devices for pairing, troubleshooting, or app-based support. Experience learning and using multiple computer software systems for scheduling, documentation, or device programming in a healthcare or customer service setting. Ability to handle and troubleshoot small electronic devices or components with fine motor skills and strong attention to detail. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-06. Physical Requirements: See VA Directive and Handbook 5019.