Support Engineer 1 - Blue Yonder WMS/ Warehouse management system/ PLSQL/ SQL

About the role

Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's " Best Places to Work " Seeking an astute individual that has a strong Supply Chain/Warehouse domain experience and technical knowledge with the additional ability to be hands-on with the broader teams as part of the development/deployment and maintenance cycle, and good knowledge of industry best practices, with the ability to implement them working with customers and internal platform, and the product teams. Scope: Core responsibilities include understanding the customer requests, supporting our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction. The team currently comprises of 100+ global associates across geographies and is expected to grow. The incumbent will need to have leadership qualities to also mentor junior and mid-level support engineers in our team. Our current technical environment: Software: Java, GIT, Rest API, OAuth, PL/SQL Application Architecture : Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture : MS Azure (ARM templates, AKS, Application gateway, Virtue Networks, Event Hub, Azure AD) Frameworks/Others : Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite