Principal Product Manager - Agentic AI Platform

External

Globalizationpartners · (remote-first), India

Full-timeRemote3d ago

ComplianceDocumentationLLMsMicroservicesObservabilityServerless

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About the role

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work. At G-P, we assist organizations in building exceptional global teams in days, not months-streamlining the hiring, onboarding, and management process to unlock growth potential for all. About This Position: As a Principal Product Manager for Agentic AI Platform at G-P, you will play a pivotal role in shaping our Agentic AI strategy and driving the success of platform capabilities that enable AI-powered experiences across our products and operations. You will work at the intersection of AI, platform services, developer experience, security, data, and enterprise SaaS. You will be expected to define how agents, tools, APIs, workflows, evaluation frameworks, permissions, and governance models come together to create reliable, secure, and scalable AI capabilities. This is a platform product role with a strong AI focus. The ideal candidate has deep platform product management experience, strong curiosity about AI, and the ability to translate emerging technology into practical product outcomes.

Responsibilities

Lead the end-to-end lifecycle of Agentic AI platform capabilities, from strategy and discovery to roadmap, execution, launch, adoption, and continuous improvement.

Define and drive key AI platform capabilities, including agents, tools, action interfaces, API integrations, orchestration patterns, evaluation frameworks, observability, guardrails, and human-in-the-loop workflows.

Partner with engineering, data, security, and product teams to build scalable AI-powered capabilities using cloud-native, SaaS, microservices, serverless, and event-driven architectures.

Own the product strategy for how agents answer questions, assist users, take actions, access data, use tools, and safely interact with business systems.

Work with business product teams to identify and prioritize high-value agentic use cases across customer experience, professional experience, reporting, onboarding, compliance, support, and internal operations.

Drive a platform approach for AI by creating reusable patterns, shared capabilities, clear standards, and developer-friendly interfaces that can be adopted across multiple teams and products.

Define AI quality and evaluation requirements, including golden datasets, test cases, pass/fail criteria, trace reviews, regression testing, and production monitoring.

Collaborate with identity, security, and platform teams to ensure agentic actions follow proper authentication, authorization, permissions, auditability, privacy, and compliance controls.

Drive a developer-centric approach for Agentic AI platform services by improving discoverability, documentation, onboarding, usability, and adoption for internal product and engineering teams.

Use AI-powered tools in your own product workflow to improve discovery, analysis, documentation, prioritization, decision-making, and execution.

Work with cross-functional stakeholders to align priorities, gather requirements, manage trade-offs, and ensure successful adoption of AI platform capabilities.

Drive KPIs that reflect real-world AI and platform impact, including adoption, task completion, answer quality, automation success, deflection, operational efficiency, satisfaction, and reliability.

Principal Product Manager - Agentic AI Platform

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