Master Gardener Program Assistant II

Responsibilities

• Editing video subtitles for distribution on public channels
• Coordinating monthly volunteer recognition material order process and distribution to county office staff
• Assist in planning social media strategy and creation of social media content
• Managing Master Gardener email account, including responding to volunteers and clients and routing messages as appropriate
• Editing a variety of documents including newsletter, flyers, etc. for grammar, spelling, and punctuation errors
• Responding to VRS (Volunteer Reporting System) user support tickets and escalating tickets as appropriate
• Managing website event calendar and general content updates as needed
• Providing administrative support leading up to in-person conferences and events
• Attending monthly statewide Zoom meetings and providing administrative support for those meetings
• Assist in updating educational curriculum and supporting students in Moodle
• Support and coordinate activities for the Iowa Donation Garden Network
• This is a fixed term position with an end date of 6/30/2027 with the opportunity for renewal.
• If you are seeking a position with a team that is making a difference, this is a great opportunity for you!

Requirements

• Experience providing administrative support
• Experience managing content for websites, social media, etc.
• Knowledge or education in horticulture-related field
• Experience using creative software such as Adobe Creative Suite or Canva
• Familiarity with learning management systems such as Canvas, Moodle, or similar programs
• Proficiency in Microsoft Office Suite programs
• Department Description:
• Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
• Application Instructions:
• To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:
• Resume/Curriculum Vitae
• Letter of Application/Cover Letter
• Why Choose Iowa State University?
• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
• If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
• Appointment Type:
• Regular with Term Appointment (Fixed Term)
• Proposed End Date or Length of Term:
• June 30, 2027
• Number of Months Employed Per Year:
• 12 Month Work Period
• Time Type:
• Full time
• Pay Grade:
• PS804
• Original Posting Date:
• June 3, 2026
• Posting Close Date:
• June 14, 2026
• Job Requisition Number:
• R19361
• General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Benefits

Additional Information

Position Title: Master Gardener Program Assistant II Job Group: Professional & Scientific Required Minimum Qualifications: High school diploma or equivalent and 3 years of related experience Job Description: Summary of Duties and Responsibilities: Do you enjoy learning and having a lot of variety in the work you are doing? If so, The Iowa Master Gardener program with Iowa State University Extension and Outreach is currently seeking applicants for a Program Assistant II position!

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