Supervising Lead Clinician

About the role

At the High Point Police Department, we are committed to protecting our city and building relationships with our community. Our team includes over 300 officers and professional staff who are passionate about serving others. As a proactive, data-driven agency, we take pride in being nationally recognized for excellence. Our department offers some of the finest in-house training in the country, along with numerous opportunities for growth, development, and career advancement. A rewarding career awaits you here. Join our team and play a vital role in keeping High Point a safe place to live, work, and visit.

Responsibilities

• Essential Tasks & Responsibilities:
• Participate in crisis telephone calls and determine appropriate responses, including field-based intervention, phone counseling, follow-up, or referrals.
• Provide external and internal training on crisis-related issues and attend professional and in-service training as required.
• Assist in developing and delivering community programs related to crisis intervention.
• Act as a liaison between public safety and local mental health agencies, hospitals, social and human services organizations, emergency service providers, civic and community groups, and court personnel.
• Maintain program records and documentation in accordance with policies, procedures, and state and federal laws.
• Represent the High Point Police Department on relevant boards or committees.
• Supervise, train, motivate, and evaluate team members to ensure compliance with legal and professional standards.
• Provide guidance to direct reports to ensure effective and efficient team operations.
• Operate standard office equipment including calculators, copiers, personal computers, printers, and relevant software.
• Enter and manage data using databases, spreadsheets, and word processing software.
• Utilize specialized software to ensure HIPAA compliance and maintain case management notes.
• Work outside the office and within the community as needed.

Requirements

• MINIMUM REQUIRED QUALIFICATIONS
• Master's degree in social work, Mental Health Counseling, or a related field.
• Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC).
• Experience in crisis intervention, trauma-informed care, and child abuse/neglect intervention.
• Established connections with local mental health and substance use agencies.
• Strong experience preparing reports and maintaining compliance with state and federal regulations.
• Excellent communication, leadership, and problem-solving skills.
• Detail-oriented with the ability to handle multiple projects in a fast-paced environment.
• Ability to work a flexible schedule and participate in on-call rotations if needed.
• Valid Driver's License required.
• Four to six years of related experience.
• Experience in mobile crisis response or similar crisis intervention work.
• PHYSICAL & MENTAL ABILITIES
• Communication & Sensory Abilities:
• Ability to effectively communicate in person and via telephone.
• Strong hearing and vision skills necessary for observing, assessing, and responding to crisis situations.
• Mobility & Strength:
• Ability to move within the office and community settings.
• Occasionally lift up to 20 pounds.
• Mental Agility:
• Ability to apply logical thinking and crisis intervention best practices.
• Quick decision-making and sound judgment under pressure.
• Competency in mathematical skills for reporting and analysis.
• Strong proficiency in written and spoken English.
• Work Environment:
• Work takes place both indoors and outdo

Benefits

Additional Information

Compensation Range $32.42 - $43.99 Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at highpointnc? Share your experience