North America Demand Planning Manager

About the role

The Demand Planning Leader, North America is accountable for translating commercial strategy, product lifecycle plans, and market insights into high‑quality demand plans across short‑, mid‑, and long‑range horizons for the North American region. This role leads the North America demand planning team and owns forecast quality, analytics, and execution within the regional S&OP cadence. The position plays a critical role in enabling informed decision‑making, improving forecast accuracy and bias, and strengthening demand planning capability and maturity in alignment with global standards. The role partners closely with Sales, Finance, Supply Chain, Product, and Category teams to ensure demand plans support revenue, margin, and inventory health, while serving as a key regional contributor to the broader S&OP / IBP process. CONTEXT The Planning organization is responsible for the development, execution and governance of a consensus demand forecast and aligned supply plan. As the North America Demand Planning Leader, you are accountable for: Translating commercial strategy, product lifecycle plans, and market insights into a high‑quality North America demand plan across short‑, mid‑, and long‑range horizons Ensuring supply plan creation and execution supports targeted service and inventory levels Driving alignment across markets, categories and stakeholders Developing talent and strengthening planning capabilities across the team Compensation: $84,919 to $147,758 This role requires a broad, enterprise level view across Supply Chain, Sales, Finance and Category initiatives, with a strong emphasis on collaboration, structure and continuous improvement. HOW YOU'LL MAKE A DIFFERENCE 1. Demand Planning Leadership & Execution Own the development and delivery of a consensus demand plan for North America across all planning horizons. Lead the North America Demand Review and regional S&OP cadence, ensuring disciplined execution, clear assumptions, and timely escalation of risks and opportunities. Translate marketplace signals, promotional plans, customer dynamics, and product lifecycle inputs (NPI through EOL) into actionable demand and inventory plans. Ensure demand plans are delivered in the format, granularity, and timing required by downstream supply chain and commercial partners. 2. Forecast Quality, Analytics & Insights Own forecast accuracy, bias, and inventory KPIs for North America. Leverage data, analytics, and structured root‑cause analysis to continuously improve forecast quality and planning outcomes. Provide clear demand‑led insights, scenarios, and risks into regional and global S&OP / ES&OP forums. Partner with Finance to ensure demand plans are aligned with revenue, margin, and financial outlooks. 3. Team Leadership & Capability Building Lead, coach, and develop a team of demand planners, building strong engagement, accountability, and planning excellence. Actively raise planning capability and maturity, strengthening analytical skills, business acumen, and decision support effectiveness. Establish clear expectations, development plans, and succession pipelines for the North America demand planning team. Foster a culture of continuous improvement, learning, and cross‑functional collaboration. 4. Business Partnership & Cross ‑ Functional Alignment Serve as the primary demand planning partner to Sales, Marketing, Finance, Supply Chain, and Category leadership in North America. Influence and challenge assumptions to ensure demand plans reflect realistic, unbiased views of the market. Advocate for North America demand priorities in allocation, availability, and supply decision forums. Ensure strong alignment between demand plans, purchase plans, and commercial strategy. 5. Process, Governance & Continuous Improvement Ensure adherence to global demand planning standards, methodologies, and governance, while tailoring execution appropriately for North America. Own regional process improvements that enhance forecast quality, efficiency, and transparency. Actively contribute feedback and insights to the evolution of global demand planning practices, playbooks, and tools. Support the integration of improved analytics, templates, and planning processes over time. WHAT YOU NEED TO WIN Core Skills & Experience Deep understanding of demand planning, forecasting, inventory management and S&OP Strong analytical capability with experience working with large, complex data sets Expert level proficiency in Microsoft Excel; experience with planning and BI tools Strong communication skills with the ability to influence senior stakeholders Ability to operate effectively in ambiguity and a fast-paced environment Leadership Capabilities Experience leading, coaching and developing high performing teams Strong prioritization, decision making and organization