Housing Assistant

External

Nyc Housing Authority · NY

$45K–$74K/yrFull-timeOn-site2w ago

ComplianceExcel

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Requirements

Preferred Skills:
Knowledge of the Housing Choice Voucher (Section 8) Program and related compliance functions, including the Department of Housing and Urban Development ("HUD") rules and regulations. - Proficiency in Word, Excel, Outlook, and other database systems. - Ability to communicate clearly and concisely, both verbally and in writing. - Excellent detail-orientation and follow-up skills. - Excellent time management skills. - Ability to work in a high-volume, fast-paced environment. - Ability to navigate online databases. - Excellent customer service skills, including proper business phone and email etiquette. - Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.

Additional Information

THIS POSTING IS FOR 9 POSITIONS AND POSITIONS ARE LOCATED AT 1 FORDHAM PLAZA BRONX, NY The New York City Housing Authority (NYCHA) is seeking a Housing Assistant for the Leased Housing Department's Bronx Client Services team. This unit is responsible for conducting annual and interim reviews of household income and composition, processing lease renewals and rent increases, and communicating with program participants and landlords. Under the general supervision of the Assistant Housing Manager, the Housing Assistant will perform work of ordinary difficulty and responsibility related to the administration and management of NYCHA's Leased Housing Department within the Bronx Client Services unit. The Housing Assistant will exercise some independent judgment and decision-making while carrying out assigned duties. Responsibilities include, but are not limited to, the following: - Use HUD regulations, NYCHA policy, and procedure to review and evaluate documents to process lease renewals, annual, and interim recertifications Perform income verification. - Process household updates. - Research and provide an accurate analysis of case activities. - Analyze and resolve income discrepancies. - Process lease renewal requests including rent reasonableness assessments. - Create and process payment adjustments. - Complete case corrections. - Respond to information requests, emails, and correspondence. - Ensure timely delivery of responses to inquiries. - Identify and escalate case and system issues for immediate follow-up. - Report system issues and suggest enhancements to improve operations. - Perform other duties as assigned. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: https://bit.ly/55aProgram Additional Information: 1. For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity. 2. For NYCHA employees: this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position. 3. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 4. NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Housing Assistant

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